Goods issue from delivery not possible due to credit block

[Former Member]

Hello,

I have a sales order that has been invoiced. Now I am trying to do a post goods issue and I am getting the error message 'Goods issue from delivery not possible due to credit block'. Also I see that the overall status of the credit check is B (Not approved).

I increased the credit limit of the customer using FD32. Also I used VKM5 to remove the delivery block. VKM5 did not give any status message(success/failure) after execution, so I am not sure if it released the delivery block.

I am still not able to do a Post Goods Issue.

Please let me know if there is any way to resolve this issue.

Thanks in advance,

Rugmani

[Former Member · Accepted solution]

Hi,

Your delivery release with VKM5 has not been successful. When you release a document with VKM5 or VA14L. You should have a list of all documents released so you should have a message that your delivery has been released and the status should change in the delivery header.

Try to release again the delivery.

Myriam.

[Former Member · Accepted solution]

Hi,

I tried releasing the delivery using VKM5 3 times now. I select the delivery and go to Edit - Release, it just unchecks the delivery after highlighting the line in green. There is no other status message and the delivery header status remians unchanged.

Is this because the order has already been invoiced?

Thanks,

Rugmani

[Shiva_Ram · Accepted solution]

Hi,

You also need to click on the save button before you come out of the screen.

Regards

[Former Member · Accepted solution]

Thank you, that worked.

Rugmani

[Former Member]

Hi,

Can you check the credit status of the delivery at header level,

in the header processing screen ?

Is it A, B, C or D ? Should be D as you released the delivery with VKM5..

Myriam.

[Former Member]

Hello,

The overall credit status of the delivery still remians B.

Rugmani.

[Shiva_Ram]

Hi,

Did you try using VKM1 to release the sales order from the credit hold?

Regards

[Former Member]

Hi,

I am not sure how to check if the sales order has a credit hold.

Can you please tell me how I can check this.

Thanks,

Rugmani

[Former Member]

Verify the header level blocks. If you removed all the header releated blocks. Check and validate in schedule lines tab to see there are no other blocks. Then you should be able to do a PGI.

[former_member184555]

Hi

Could you please explain the reason for following Order related Billing when delivery is involved in the sales process.

Regarding your issue, please goto VA02 - open the sales order and remove the Delivery Block manually and save the order. Now you can carryout the PGI.

Thanks,

Ravi

[Former Member]

Hello,

The follwing is the status in the header of the sales order:

Overall status Completed

Rejection status Nothing rejected

Delivery status Fully delivered

Credit status Not performed

Overall blkd status Not blocked

I am not sure how to remove the delivery block manually. Please guide me.

P.S: There is no specific reason why the billing was done before the post goods issue. It was just a user error.

Thanks,

Rugmani