Synchronize Slave issue

[Former Member]

Hey all,

Any ideas on what is going here. I just created this new slave from the Master repository last night. Today when I try to synchronize the two, I get a fun little error: "Unable to retrieve synchronization data from master repository."

When I check the Assertion log, I find: "Error: When retrieving a change for synchronization, received the following error from the master MDS: Error seeking file pos (code 2147614726)."

The sync updates the slave repository with the new updates to the catalog that are changed in the master repository, fyi.

Again, any help on this would be great. Thanks,

Ryan

[Former Member · Accepted solution]

Hi Ryan,

All slave repositories should be mounted on hosts running the same version (build number) of MDM Server software as their master repository. Changes made to a master repository running a different version of the MDM Server than a slave repository can not be synchronized by the slave.

Kindly refer the below link to get a better undesrtanding

Hope It Helped,

Thanks & Regards

Simona Pinto

[Former Member]

Thanks for the post, but the solution was pretty simple.

Solution:

1. delete the slave

2. Normalize the master via MDM Console.

3. create a new slave.

Also after doing #2 could you kindly check that the files under Server\Modifications have been deleted.