Dear Al,
Archiving Objects
The most frequently used archiving objects have been reworked so that they now correspond to a uniform standard.
Business Benefit
This has two main advantages: The archiving objects can be used uniformly in archiving projects, and accessing archived data across different applications has been improved.
E-Commerce
SAP ERP provides powerful e-commerce capabilities that can be expanded in an easy, cost-effective manner in line with business growth. Organizations can run a complete sales process on the Internet, and provide business-to-business (B2B) and business-to-consumer (B2C) customers with personalized and interactive online self-services.
Business Benefit
- Increased revenues
SAP ERP enables businesses to use the Internet as a profitable channel for sales and interaction. Web shops can be easily integrated.
- Improved customer service
SAP ERP provides a convenient, easy-to-use experience, supporting customers with online product configuration, shopping basket features, product availability checks, and secure transactions as well as order status and tracking.
- Simplified sales processes
SAP ERP supports a variety of end-to-end sales processes with easy-to-use interactive self-services for customers.
- Reduced total cost of ownership
E-commerce in SAP ERP is fully integrated with existing SAP ERP processes and systems, making it possible to leverage existing investments to support e-commerce activities.
Mobile Sales for Handhelds
SAP ERP enables sales professionals to access front- and back-office business processes and to manage critical sales activities in the field using standard PDAs or other handheld devices (including those with bar code scanners). In this area, SAP ERP provides the following functions:
- Customer management
With SAP ERP, sales professionals may enter, view, and modify detailed customer information, and view sales order history for each customer.
- Sales order management
SAP ERP enables sales staff to take sales orders via bar code scanners; search, create, and modify sales orders; and list or sort sales order partners.
- Material management
Support for material management for mobile sales enables staff to view material lists or details for a specific material, search material, and display customer-specific prices.
Business Benefit
- Increased data entry accuracy
Using bar code and RFID technologies instead of keystrokes ensures that data is entered rapidly and without errors.
- Simplified and accelerated processes
By enabling sales professionals to create orders in the field, SAP ERP speeds order entry and fulfillment.
- Reduced data maintenance and administrative burden
Because data from the field is entered directly in SAP ERP, it is not necessary to reenter field information in back-office or other systems.
Resource-Related Down Payments and Billing
- Supports creation of down-payment requests analogous to the functions offered by resource-related billing
- Enables organizations to bill the requesting company code for services provided via a resource-related billing document
Business Benefit
This new feature simplifies billing of services between different organizational units.
SAP Beverage Functions Available for the Consumer Products Industry
As of SAP ERP Central Component (SAP ECC) 5.00, the following functions from the SAP beverage industry solution are available for the consumer products industry:
- Material sorting
- Extra charge
- Empties management
- Part load lift orders
- Pendulum list indirect sales
- Sales returns
- Excise duty
- Direct store delivery back-end
- Master data
- Visit control
- Transportation planning (including loading units, aggregation categories)
- Vehicle space optimization
- Output control (including valuated delivery note)
- Route accounting (including tour data entry, cash payer, route settlement)
- Extended rebate processing
Business Benefit
SAP beverage functions available.
Credit Management
Integrating sales and distribution (SD) credit management with SAP Credit Management application:
With SAP ERP 6.0 application, you can also use SAP Credit Management in SAP Financial Supply Chain Management set of applications (FIN-FSCM-CR) to perform all credit checks and commitment updates for all areas of sales (SD-BF-CM).
In SAP Credit Management, you can update the data from multiple systems. This enables you to execute credit checks with consistent data in distributed systems, too. Furthermore, you can connect to external credit information providers by extensible markup language (XML) interfaces. Alternatively, you can continue to use SD Credit Management (SD-BF-CM).
Business Benefit
Integrated SD Credit Management with SAP Credit Management.
E-Commerce: Catalog Management
As of SAP ERP 6.0 application, you must carry out product catalog replication from your ERP solution to the Text Retrieval and Information Extraction (TREX) server for use in the Web shop, using the report ISA_CATALOG_REPLICATION.
Business Benefit
Improved catalog management
E-Commerce: Quotation and Order Management
Order creation with reference to a contract that has been displayed
Lock of sales documents to avoid concurrent access during the order change process
Display of bills of material in the shopping basket
Free goods processing
Processing of grid products for the SAP Apparel and Footwear application
One-step business order processing
Selection of multiple transaction types in the shopping basket
Credit card support in business-to-business (B2B) Web shop
Material number format conversion
Maintenance of delivery priority in the shopping basket (B2B)
Document search for all documents across all sales areas
Interprocess communication-characteristic value display in basket and order confirmation
Business Benefit
Reduces errors and offers better data consistency
Faster order creation process
Encourages use of profitable sales interaction channel
Reduces administrative tasks by automating quotations and orders management
Improves customer satisfaction and retention by delivering accurate information to customers
E-Commerce: Selling Over eBay
Creation and management of product listings on eBay leverages the e-commerce order management and fulfillment capabilities of the SAP ERP application by easily tying existing tax, pricing, shipping, and payment configurations to post-auction processing. Enhancements in 2005: * You can use the business-to-consumer (B2C) checkout instead of the eBay checkout. With the B2C checkout, you can maximize cross-selling and up-selling opportunities by leveraging B2C functionality, determine tax and shipping using the elaborate methodologies available through condition techniques in SAP ERP 6.0. * E-mail notification scenario: winner notification to keep the auction winner updated with the status of the auction and of his or her order * Monitoring through features such as single-activity trace (SAT), heartbeat, and logging * Creation and publishing of multiple-item auctions and manual retraction of winners
Business Benefit
E-Commerce selling over eBay offers organizations integration of their existing SAP ERP applications with the worldu2019s largest online marketplace to create and manage listings on eBay. The new feature helps: - Increase e-commerce revenues - Streamline and leverage existing order management and fulfillment capabilities
E-Commerce: User Management
- Web-based user management for business-to-business internet users
- Assignment of authorization roles to users in web-based user management
- Automatic migration of SU05 to SU01 internet users
Business Benefit
Improved user management
Enterprise Services in Sales Order Management
Please check in the Enterprise Services Workplace site which enterprise services are available for sales order management on the SAP Developer Network site (www.sdn.sap.com).
Business Benefit
Enterprise services available for sales order management.
Internet Pricing and Configurator (IPC)
The IPC is enhanced and integrated to allow configuration within the sales documents of the SAP ERP application reusing existing model data while leveraging its improved functionality and advanced user interface within SAP ERP.
Business Benefit
Use one configurator across mSAP ERP andSAP CRM application scenarios including Internet sales scenarios to allow for improved functionality and an optimized user interface while reducing total cost of ownership.
Price Catalog (PRICAT) u2013 Inbound Processing (Retail)
Inbound message processing of PRICAT essages:
As of SAP ERP Central Component enterprise extension retail 6.0 (EA-RET 600) component, you can create and change article data automatically, or in an interface for mass data handling. The system takes both single and generic articles and bills of material and prices into account.
Business Benefit
Improved PRICAT inbound processing
Rebate Condition Records Using Scales
As of SAP ERP 6.0 application, you can set up rebate agreements so that the scale base value and the rebate scale level is derived from the total sales volume of multiple condition records. You do this by grouping condition records in the rebate agreement.
Business Benefit
Improvement in using scales for rebate agreements
SAP Role u2013 Internal Sales Representative
SAP role u2013 internal sales representative
This role delivers all the functions to fulfill the requirements of an internal sales representative. This includes tasks such as answering phone calls from customers and prospective customers, processing incoming inquiries and sales orders, and preparing quotations and sales contracts.
Target group
The responsibilities of an internal sales representative (or customer service representative) include the following:
- Answering phone calls from customers and prospective customers
- Answering product, price, and order status related questions
- Processing incoming inquiries and sales orders
- Preparing quotations and sales contracts
- Taking sales orders and ensuring successful order processing u2013 for example, taking care of the completeness of sales documents, releasing delivery-blocked orders, and so on
- Support for the outside sales force u2013 for example, checking on quotations, updating customer master data, and so on
- Preparing reports and sales analyses for the sales manager and the sales team
Work overview
This work center gives you an overview of your daily work and gives you easy access to your most important tasks.
Sales documents
This work center allows you to work on all your sales documents. You can create and maintain inquiries, quotations, sales orders, sales contracts, scheduling agreements, and billing documents.
Order fulfillment
This work center allows you to monitor order fulfillment. You can display deliveries, backorders, and shipments, and can check product availability.
Master data
This work center enables you to work on all your master data. You can create and maintain business partners, customer agreements, prices and conditions, and products.
Business Benefit
- Improves efficiency and effectiveness through the personalization of the information
- Accelerates sales order entry
- Accelerates access to current workload
- Accelerates sales analyses
I hope it will clear for you,
Regards,
Murali.
Edited by: Murali Mohan.Tallapaneni on Aug 8, 2008 9:40 AM
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