Hi,
Features of SAP Solution Manager:
Solution Manager helps in all types of project management like Implementation, Upgrade, Maintenance, Rollout etc. by providing the project specific template.
It is in line with SAPu2019s AcceleratedSAP. And provide Roadmaps for the different types of projects.
It has Business Process Repository, which talks about SAPu2019s best practice of running the business.
It has eLearning feature, which offers the training along with feedback over web.
It has test management feature, which offers the central storage repository for storing the automated eCATT scripts along with manual scripts. The results of testing are centrally stored and always available.
It has its own standard Helpdesk feature, which is both SAPGUI based and web based.
The Helpdesk feature is totally linked with Change Request Management, which helps in transport for changes required in production issues.
It has Solution Monitoring as well as Diagnostic feature, which helps in Operation Phase of project.
Solution Manager has lots of inbuilt reports, which server the different areas of it.
It is linked with SAP Service Market Place.
It can generate Installation/Upgrade key.
It has its own Knowledge Warehouse for central documentation storage.
It can integrate with ARIS, a detailed graphical business process modeling tool
It can also integrate with Mercury tools like QTP for testing in web based environment.
Regards,
Venu
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