on 08-07-2008 6:19 AM
Hi all,
I have tried to change the status of a guid (service desk msg). I used both FMs
CRM_STATUS_CHANGE_EXTERN
CRM_ORDER_CHANGE_STATUS
But the status remains the same. Anyone can help ?
thanks and regards
Jijo
Hey Jijo,
First of all let me know whether you are using the above FM's in a Report program.... If yes... ensure that you use a COMMIT WORK stmt at the end of the report....
Also another way to find out the exact cause would be to keep a breakpoint at the respective program exactly after the FM is executed.. Then find out the exceptions that was raised by the FM.....
This will give you enough clues for troubleshoot the problem.....
Regards,
Anand.....
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