Outlook 2003 Integration with SAP

[Former Member]

Hi there,

I am currently looking at various email management systems for an enterprise implementation and would like to enquire of all the ubiquitous Outlook Integration software packages out there, which of them are fully supported by SAP and which from your past experiences would you recommend based on reliability, integrity and accuracy.

The packages would need to support Outlook 2003. Ideally the integration into Outlook must enable the user to store and retrieve emails from DMS or any other SAP repository. SAP will not be intended to be used as a content repository for the storage of ALL emails, but emails will be filtered according to business value by the user, before it is decided to be stored in SAP.

Kind Regards

Tanesh Naidoo

[christoph_hopf]

Hi Tanesh,

generally it is possible to store your mail in the SAP DMS system. The only thing you have to maintain is a new workstation application for file format *.msg. Then you can save your emails, add it to a document info record and check them in.

In transaction DC30 where you maintain the new workstation application you can also define how these originals will be opened if you display it in DMS transaction CV02N or CV03N. I would recommend you to set the parameter %AUTO% for all application types under 'Define Workstation Application in Network'.

Further it would be possible to use EasyDMS application for storing emails and originals easily. EasyDMS is installed separatly on your PC and connects to the R/3 system by using RFC connections. With this DMS 'light' application you can also add new originals into your backend system very easy because EasyDMS is integrated in the Windows Explorer. You can navigate in a folder structure very similar as in the Windows explorer. For further information please see the WIKI pages for EasyDMS under https://www.sdn.sap.com/irj/sdn/wiki?path=/display/plm/sapDocumentManagement+%28CA-DMS%29.

Best regards,

Christoph

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