Urgent - Customer Credit Balance are not getting reset even after payment

[Former Member]

Dear All,

Customer Credit Balance are not getting reset even after payment received... Anyone can help us out to identified the root cause for the same, we are facing same problem again & again...

Is anyone has came across same type of problem in past..

Thanks in advance..

Regards,

A Singh

022 30381034

[Former Member]

Hi,

I f you are getting so many times.Check in FD32 for customer & check the credit control settings in the document level (VOV8).

Regards,

Srinivas.

[Former Member]

Dear Mr Sing

for this once you check in your Sales Document Type Credit Check is Activated or not

Then what is Customer Credit limit and his risk category.in FD32

the what is his Charecristics in OVA8

for your combination

once you check it