ITS server not working for some machine's

[Former Member]

Hi

We have two ITS Systems for our production SRM system .For some people they are not able to downlaod the attachment from the shoping cart . Its says page cannot be displayed or couldnt establish the connection with server . Its really weird because the same user can login to different system and he is able to download the attachmnet. i don't think this would be local machine problem since it's working last week. can anybody provide a help in this

Regards

MA.Sreenivasan

[former_member185954]

Maybe there are some context overflows causing this.

Can you paste the diagnostics.log here, please take care since this log is very big do not post it entirely.

simulate the error and paste only that section of the log which corresponds to the timestamp at which the error occurred.

Regards,

Siddhesh

[Former Member]

Hi Siddhesh,

Sorry can you provide me the path in which these logs are getting generated.

Regards

MA.Sreenivasan

[Former Member]

Hi siddhesh,

i have enclosed the entries from diagnostic logs from one my ITS system hope it helps

A 2008-03-23T15:37:50.233 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:37:50.233 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:37:50.233 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:38:18.343 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:38:18.343 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:38:18.358 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:38:54.733 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:38:54.749 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:38:54.749 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:38:55.264 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:38:55.280 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:38:55.280 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:39:30.155 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:39:30.155 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:39:30.155 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:39:30.655 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:39:30.655 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:39:30.655 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:40:12.811 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:40:12.811 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:40:12.811 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:40:13.311 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:40:13.311 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:40:13.311 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:41:09.530 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:41:09.530 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:41:09.546 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:41:16.608 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:41:16.624 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:41:16.624 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:41:17.405 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:41:17.421 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:41:17.421 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:52:17.217 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:52:17.217 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:52:17.217 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:52:18.014 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:52:18.029 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:52:18.029 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:52:36.951 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:52:36.967 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:52:36.967 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

A 2008-03-23T15:52:37.482 [agate,sapxgdk ] 00, s00000000, SvmgQueryService: CtxtLoadContext(D:\Program Files\SAP\ITS\6.20\ADM\services\webgui.srvc) failed

A 2008-03-23T15:52:37.482 [agate, ] 00, s00000000, WorkDoProcessNewSession: SvmgQueryService(bbpstart) failed!

A 2008-03-23T15:52:37.482 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, InvalidService : rc=0x5102

-

---

2008-07-20T05:20:13.218 --- log opened -

---

2008-07-27T05:20:03.671 --- log closed -

---

2008-07-27T05:20:04.687 --- log opened -

---

A 2008-07-30T14:58:37.069 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, NoService : rc=0x5106

A 2008-07-30T15:01:21.888 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T15:01:30.185 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T15:01:34.403 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T15:01:38.216 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T15:02:00.591 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T15:04:13.935 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T15:36:53.637 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, NoService : rc=0x5106

A 2008-07-30T16:09:47.959 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, NoService : rc=0x5106

A 2008-07-30T16:10:02.209 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T16:10:24.146 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T16:10:28.787 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T16:11:22.865 [agate,sapxgdk ] 00, s02E6AA00, ProcUnlockMtx: UnlockMtx failed

A 2008-07-30T16:17:46.506 [agate, ] 00, s00000000, WorkDoWork: WorkDoEstablishSession() failed, NoService : rc=0x5106

Regards

MA.Sreenivasan

[former_member185954]

Hello,

Can you also post the Agate Trace.

Meanwhile please go thru ITS Troubleshooting URL:

http://help.sap.com/saphelp_nw04/helpdata/en/44/2bb751e28e4964e10000000a11466f/frameset.htm

Regards,

Siddhesh

[Former Member]

hi

i have enclosed agate traces from 27th onwords

agate trace for 27th

TRACEFORMAT 620

2008-03-26T04:30:20.252 p004160 t0104 s00000000 [w3xxagat.c, 404]: I -

---

2008-03-26T04:30:20.252 p004160 t0104 s00000000 [w3xxagat.c, 406]: I Internet Transaction Server (Version 6200.1022.63326.3 Buildno 849603 ProcessId 0) starting ...

2008-03-26T04:30:20.252 p004160 t0104 s00000000 [w3xxagat.c, 407]: I -

---

2008-03-26T04:30:20.252 p004160 t0104 s00000000 [w3xxagat.c, 414]: I sapagate : 6200.1022.63326.0003 (buildno: 849603, info: Final Release)

2008-03-26T04:30:20.252 p004160 t0104 s00000000 [w3xxagat.c, 421]: I sapxgdk : 6200.1022.63326.0006 (buildno: 849603, info: Final Release)

2008-03-26T04:30:20.268 p004160 t0104 s00000000 [w3xxagat.c, 428]: I sapbasis62: 6200.1022.63326.0000 (buildno: 849603, info: Final Release)

2008-03-26T04:30:20.315 p004160 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapdiag, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-03-26T04:30:21.440 p004160 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxgwfc, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-03-26T04:30:21.440 p004160 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxginet, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-03-26T04:30:21.455 p004160 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapextauth, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-03-26T08:08:17.100 p004160 t3816 s0433F018 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, InternalError : rc=0x5016

2008-03-26T09:30:11.218 p004160 t3800 s04334D18 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-03-26T09:40:44.948 p004160 t3784 s04339E98 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-03-26T14:57:00.530 p004160 t3800 s04316418 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-03-27T00:34:42.147 p004160 t3704 s00000000 [w3xxwork.c, 1375]: E WorkDoWork: WorkDoEstablishSession() failed, NoService : rc=0x5106

2008-03-27T04:30:03.044 p004160 t0104 s00000000 [w3xxagat.c, 328]: I Shutting down...

for 28th

TRACEFORMAT 620

2008-07-27T04:30:18.218 p001808 t0104 s00000000 [w3xxagat.c, 404]: I -

---

2008-07-27T04:30:18.218 p001808 t0104 s00000000 [w3xxagat.c, 406]: I Internet Transaction Server (Version 6200.1022.63326.3 Buildno 849603 ProcessId 0) starting ...

2008-07-27T04:30:18.218 p001808 t0104 s00000000 [w3xxagat.c, 407]: I -

---

2008-07-27T04:30:18.218 p001808 t0104 s00000000 [w3xxagat.c, 414]: I sapagate : 6200.1022.63326.0003 (buildno: 849603, info: Final Release)

2008-07-27T04:30:18.218 p001808 t0104 s00000000 [w3xxagat.c, 421]: I sapxgdk : 6200.1022.63326.0006 (buildno: 849603, info: Final Release)

2008-07-27T04:30:18.234 p001808 t0104 s00000000 [w3xxagat.c, 428]: I sapbasis62: 6200.1022.63326.0000 (buildno: 849603, info: Final Release)

2008-07-27T04:30:18.281 p001808 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapdiag, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-27T04:30:19.406 p001808 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxgwfc, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-27T04:30:19.406 p001808 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxginet, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-27T04:30:19.406 p001808 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapextauth, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-27T05:07:45.984 p001808 t3800 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T05:07:54.843 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T05:22:50.953 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T05:25:01.437 p001808 t3800 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T05:36:27.984 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T05:36:31.046 p001808 t3816 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T06:07:41.796 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T06:07:55.250 p001808 t3816 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T06:12:21.906 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T06:21:41.031 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T06:22:46.328 p001808 t3816 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T06:39:52.703 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T06:52:49.484 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T06:54:54.609 p001808 t3800 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T06:57:19.421 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:06:44.781 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:07:48.875 p001808 t3800 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:12:17.953 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:12:19.687 p001808 t3800 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:22:40.500 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:22:50.781 p001808 t3800 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:26:26.796 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:27:18.093 p001808 t3816 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:36:43.453 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:37:44.484 p001808 t3816 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:41:25.968 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:42:23.390 p001808 t3816 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:52:42.343 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T07:54:55.015 p001808 t3816 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:07:51.468 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:09:57.265 p001808 t3800 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:21:39.984 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:22:50.312 p001808 t3816 s0442E4F8 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:25:02.546 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:36:41.015 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:36:44.187 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:42:18.546 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:51:42.265 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T08:52:40.687 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:06:42.750 p001808 t3800 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:07:44.546 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:21:41.921 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:22:44.593 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:27:20.437 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:36:27.968 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:36:39.015 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:41:24.375 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:41:27.328 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:51:40.921 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T09:51:43.656 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:07:42.656 p001808 t3800 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:07:55.671 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:11:25.687 p001808 t3800 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:11:28.625 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:24:52.093 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:37:51.937 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:39:54.218 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:41:22.046 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:51:45.265 p001808 t3816 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T10:52:47.718 p001808 t3816 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T11:07:47.875 p001808 t3800 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T11:07:54.546 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T11:21:43.937 p001808 t3800 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T11:22:44.859 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T11:37:51.687 p001808 t3800 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T11:37:54.640 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T11:57:19.265 p001808 t3800 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T12:07:44.031 p001808 t3800 s0442BC38 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-27T12:07:52.609 p001808 t3800 s0442D098 [w3xxarfc.c, 1101]: E ArfcConnectRfcHost: RfcOpen() failed

2008-07-28T04:30:01.421 p001808 t0104 s00000000 [w3xxagat.c, 328]: I Shutting down...

29 th

TRACEFORMAT 620

2008-07-28T04:30:16.125 p003032 t0104 s00000000 [w3xxagat.c, 404]: I -

---

2008-07-28T04:30:16.125 p003032 t0104 s00000000 [w3xxagat.c, 406]: I Internet Transaction Server (Version 6200.1022.63326.3 Buildno 849603 ProcessId 0) starting ...

2008-07-28T04:30:16.125 p003032 t0104 s00000000 [w3xxagat.c, 407]: I -

---

2008-07-28T04:30:16.125 p003032 t0104 s00000000 [w3xxagat.c, 414]: I sapagate : 6200.1022.63326.0003 (buildno: 849603, info: Final Release)

2008-07-28T04:30:16.125 p003032 t0104 s00000000 [w3xxagat.c, 421]: I sapxgdk : 6200.1022.63326.0006 (buildno: 849603, info: Final Release)

2008-07-28T04:30:16.125 p003032 t0104 s00000000 [w3xxagat.c, 428]: I sapbasis62: 6200.1022.63326.0000 (buildno: 849603, info: Final Release)

2008-07-28T04:30:16.187 p003032 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapdiag, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-28T04:30:17.312 p003032 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxgwfc, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-28T04:30:17.328 p003032 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxginet, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-28T04:30:17.328 p003032 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapextauth, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-28T12:53:41.515 p003032 t3804 s04320720 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-07-28T13:13:06.906 p003032 t3804 s043295C0 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, InternalError : rc=0x5016

2008-07-28T14:09:00.593 p003032 t3740 s043375E8 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-07-28T17:36:21.187 p003032 t3772 s04320720 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-07-29T04:30:10.500 p003032 t0104 s00000000 [w3xxagat.c, 328]: I Shutting down...

30th

TRACEFORMAT 620

2008-07-29T04:30:24.187 p003476 t0104 s00000000 [w3xxagat.c, 404]: I -

---

2008-07-29T04:30:24.187 p003476 t0104 s00000000 [w3xxagat.c, 406]: I Internet Transaction Server (Version 6200.1022.63326.3 Buildno 849603 ProcessId 0) starting ...

2008-07-29T04:30:24.187 p003476 t0104 s00000000 [w3xxagat.c, 407]: I -

---

2008-07-29T04:30:24.187 p003476 t0104 s00000000 [w3xxagat.c, 414]: I sapagate : 6200.1022.63326.0003 (buildno: 849603, info: Final Release)

2008-07-29T04:30:24.187 p003476 t0104 s00000000 [w3xxagat.c, 421]: I sapxgdk : 6200.1022.63326.0006 (buildno: 849603, info: Final Release)

2008-07-29T04:30:24.203 p003476 t0104 s00000000 [w3xxagat.c, 428]: I sapbasis62: 6200.1022.63326.0000 (buildno: 849603, info: Final Release)

2008-07-29T04:30:24.250 p003476 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapdiag, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-29T04:30:25.375 p003476 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxgwfc, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-29T04:30:25.375 p003476 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxginet, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-29T04:30:25.390 p003476 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapextauth, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-29T10:13:32.890 p003476 t3784 s00000000 [w3xxwork.c, 1812]: E WorkDoGetReq: ContReceiveContainer() failed, rc=0xffffffff

2008-07-29T10:13:32.890 p003476 t3784 s00000000 [w3xxwork.c, 1221]: E WorkDoWork: WorkDoGetReq() failed, rc=0xffffffff

2008-07-29T10:14:12.468 p003476 t3800 s00000000 [w3xxwork.c, 1812]: E WorkDoGetReq: ContReceiveContainer() failed, rc=0xffffffff

2008-07-29T10:14:12.468 p003476 t3800 s00000000 [w3xxwork.c, 1221]: E WorkDoWork: WorkDoGetReq() failed, rc=0xffffffff

2008-07-29T10:43:44.312 p003476 t3752 s04321BD8 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-07-29T11:33:49.281 p003476 t3752 s0433DC18 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-07-29T11:55:25.921 p003476 t3784 s00000000 [w3xxwork.c, 1375]: E WorkDoWork: WorkDoEstablishSession() failed, NoService : rc=0x5106

2008-07-29T12:08:03.562 p003476 t3800 s00000000 [w3xxwork.c, 1375]: E WorkDoWork: WorkDoEstablishSession() failed, NoService : rc=0x5106

2008-07-29T13:24:28.984 p003476 t3816 s04324498 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-07-29T13:46:43.078 p003476 t3736 s044242C0 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-07-30T04:30:07.000 p003476 t0104 s00000000 [w3xxagat.c, 328]: I Shutting down...

and for last 31st

TRACEFORMAT 620

2008-07-30T04:30:22.296 p003828 t0104 s00000000 [w3xxagat.c, 404]: I -

---

2008-07-30T04:30:22.296 p003828 t0104 s00000000 [w3xxagat.c, 406]: I Internet Transaction Server (Version 6200.1022.63326.3 Buildno 849603 ProcessId 0) starting ...

2008-07-30T04:30:22.296 p003828 t0104 s00000000 [w3xxagat.c, 407]: I -

---

2008-07-30T04:30:22.296 p003828 t0104 s00000000 [w3xxagat.c, 414]: I sapagate : 6200.1022.63326.0003 (buildno: 849603, info: Final Release)

2008-07-30T04:30:22.296 p003828 t0104 s00000000 [w3xxagat.c, 421]: I sapxgdk : 6200.1022.63326.0006 (buildno: 849603, info: Final Release)

2008-07-30T04:30:22.312 p003828 t0104 s00000000 [w3xxagat.c, 428]: I sapbasis62: 6200.1022.63326.0000 (buildno: 849603, info: Final Release)

2008-07-30T04:30:22.359 p003828 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapdiag, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-30T04:30:23.500 p003828 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxgwfc, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-30T04:30:23.515 p003828 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapxginet, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-30T04:30:23.515 p003828 t0104 s00000000 [w3xxxgat.c, 291]: I XGATEWAY: sapextauth, Version 6200.1022.63326.0000 (buildno: 849603, info: Final Release) loaded

2008-07-30T07:59:50.093 p003828 t3784 s0433C7B8 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, InternalError : rc=0x5016

2008-07-30T09:21:46.890 p003828 t3752 s0433B358 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-07-30T11:20:48.453 p003828 t3736 s0432BED8 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, : rc=0xfffffff7

2008-07-30T14:17:06.500 p003828 t3816 s00000000 [w3xxwork.c, 1375]: E WorkDoWork: WorkDoEstablishSession() failed, NoService : rc=0x5106

2008-07-30T17:07:54.702 p003828 t3784 s0442D160 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, InternalError : rc=0x5016

2008-07-30T20:48:48.827 p003828 t3816 s04339EF8 [w3xxwork.c, 1511]: E WorkDoWork: WorkDoProcessReq() failed, InternalError : rc=0x5016

2008-07-31T04:30:02.374 p003828 t0104 s00000000 [w3xxagat.c, 328]: I Shutting down...

hope this will do the needful

Regards

MA.Sreenivasan

[former_member185954]

Hello,

Looks like your ITS AGATE is crashing...do you find any such recent files in your trace directory (as shown below) :

ItsExceptionRecord_3484_3964.trc

If yes, can you post them ?

Regards,

Siddhesh

[Former Member]

Hi

i couldnt see any of the trace files like what you have metioned above but im curious to know what made you to conclude that agate is crashing can you just tell me so that i could know the reason.

Regards

MA.Sreenivasan

[former_member316351]

Hello,

Your do not think your AGate is crashing. It looks more like you have it automatically restarting every day at 4:30am. If it was crashing the message would be different and would probably not be at the same time every day.

As for the initial issue. If some frontend users are not able to download a file then you should see if they have the correct JVM installed. The download and upload feature of the ITS needs a JVM. Please see note 980772.

Edgar

[Former Member]

hi to all

thanks for both siddesh ,edgar .It is solved it was due to problem in load balencer anyway its sorted out.

Regards

MA.Sreenivasan

[former_member185954]

Hello,

What was the load balancer issue all about do you remember? My customer is faced with the same issue i think.

Regards,

Siddhesh

[former_member185954]

What version of ITS do you have ???

Regards,

Siddhesh

[Former Member]

ITS 620