on 07-30-2008 3:32 PM
Hi experts
Can anyone provide advice on how to configure Solution Manager so prio 1 messages that arrive outside our business hours is automatically sent to SAP
Thanks in advance
Edited by: María Valdés on Jul 30, 2008 10:32 PM
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Hi Maria,
Do you already know [SAP Note 1023598|http://www.service.sap.com/sap/support/notes/1023598]?
This is the most relevant SAP Note for Incident Management for VARs. It includes all relevant corrections and required configurations (including auto forwarding of Very High outside business hours.)
The following link should be also accessible for you:
[www.service.sap.com/var-partner|www.service.sap.com/var-partner]
Best regards,
Ruediger
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