Cancellation of PGI

[former_member405938]

Dear All,

Our client has created One Delivery, One PGI & 2 Commercial invoices for the same delivery. But due to error of order processing department, wrong material was invoiced to his customer. Now customer has returned back the material to our client.

Our client does not want to book the return sales order for some internal reasons & instead wants to cancell the commercial invoice. But it is not possible for him to reverse PGI partially. PGI has to be reversed completely.

Can anybody suggest any solution ?. Please remember client does not want to book the return sales order.

Regards

Nikhil

[Lakshmipathi]

Dear Nikhil

U can reverse invoice for partial quantity but not PGI. You have to reverse PGI fully.

thanks

G. Lakshmipathi

[Former Member]

Hello,

The system will not allow to reverse the PGI partially. You needs to cancel both the invoices and reverse the PGI in full using VL09, delete the delivery using VL02N, then the order will be open. If you want to change any material in the order, then you can change it now, once everything is ok in the order, create the delivery, do the PGI and invoice it.

Prase