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support packages

Former Member
0 Kudos

Dear Gurus,

Where can I find information about support packages' (or stacks) changes ? I mean what changes they make when I import the support packages ?

Please Advice,

Dimitry Haritonov

Accepted Solutions (1)

Accepted Solutions (1)

RichHeilman
Developer Advocate
Developer Advocate
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Probably at service.sap.com

try this link

https://websmp204.sap-ag.de/support

Regards,

RIch Heilman

Former Member
0 Kudos

Hi,

i agree with Rich but I use to go to

http://service.sap.com/swdc

--> SAP Support Packages

On this site you'll find the schedule of the packages.

Here you'll also be able to generate a report on known side effects on SAP Notes.

If you want to see the details (concerned objects, related notes, etc.) you have to go to the details of a specific package.

Regards

Juergen

Former Member
0 Kudos

<i>> If you want to see the details (concerned objects,

> related notes, etc.) you have to go to the details of

> a specific package.</i>

Dear Jurgen,

Thanks for the help. Where can I see the details of a specific package ? What detail is shown there ?

Please Advice,

Dimitry Haritonov

Message was edited by: Dimitry Haritonov

Former Member
0 Kudos

For example you want to know details about the SP 50 of Application of SAP R/3 4.6C (SAPKH46C50):

1. Either search the package (at the left navigation side via: Search for Support Packages and Patches) or try to find them through the other sections.

2. If you got the result you click on the link with the description of the package, e.g.

000001 SAPKH46C50 <u>R/3 Support Package 50 for 4.6C</u>

3. There you can find the requested information by clicking one of the buttons

Regards

Juergen

detlev_beutner
Active Contributor
0 Kudos

Hi Dimitry,

see http://help.sap.com/saphelp_nw04/helpdata/en/52/a21f407b402402e10000000a1550b0/frameset.htm for the release notes on help.sap.com.

Hope it helps

Detlev

Former Member
0 Kudos

Dear Jurgen,

Thanks for the help.

I have a way to find a support package info, but all I got are:

Download | SAP Notes | Package Info | Object List

This are the options. Sap notes show about 300 notes of problems that are fixed in the specific package. "Package info" and "Object List" contain not relevent information for me.

I am searching information about "what have changed", for example:

"Support package SAPKB46C51 changes transaction PFCG ..."

and so on.

Do you know where can I get this information ?

Please Advice,

Dimitry Haritonov

Former Member
0 Kudos

Hi Dimitry,

1. Run Transaction SPAM.

2. Then selection the option from 'Directory' box.

- New Support Packages or Imported Support Packages in whichever group your SP exist.

3. From the list, select SP and Select Go To-> Object List or Press 'F2'. You will find a complete list of objects that is covered in the SP.

Hope it help you.

Rgds,

Mahesh Bansal

Former Member
0 Kudos

> Hi Dimitry,

>

> see

> http://help.sap.com/saphelp_nw04/helpdata/en/52/a21f40

> 7b402402e10000000a1550b0/frameset.htm for the release

> notes on help.sap.com.

>

> Hope it helps

> Detlev

Dear Detlev,

the information of your link is related to NETWEAVER stacks and NETWEAVER products.

Is there a link with information about BASIS 46C support packages ?

Please Advice,

Dimitry Haritonov

detlev_beutner
Active Contributor
0 Kudos

Hi Dimitry,

see http://help.sap.com/saphelp_46c/helpdata/en/a7/078ba835e1d311ba4d0800060d888b/frameset.htm - ?!

Hope it helps

Detlev

PS: Please consider rewarding points for helpful answers on SDN. Thanks in advance!

Former Member
0 Kudos

To Detlev:

there are a lot of information but it is not detecated to support packages (as I understood). I mean it is devided to components, what I need is information that is devided to support packages.

is there anything like this ?

Please Advice,

Dimitry

Former Member
0 Kudos

Hello,

If someone is confused, I can explain it again:

I am not interested in the FIXES of the support packages, I am looking for "what is new ? what have changed ?"

Where can I find this information ?

Please Advice,

Dimitry

Former Member
0 Kudos

Hello Dimitry,

there isn't something like "Release Notes for Support Packages".

The only documentation you can get about the changes of a package is what I described in my post above. There is only this "SAP Notes" Button. Nothing else :-((

Juergen

Former Member
0 Kudos

Hello everyone,

I got answer from SAP that:

Support packages are fixes for program errors. Any other changes (like transaction change after importing) ARE NOT DOCUMENTED !

I've asked the guy from sap to promote my message further for changing this policy. I hope someday things like whis will be documented.

Anyway thanks to all of you.

Best Regards,

Dimitry

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi everybody this yuvraj , i wanted to ask you guys about the support project

1.list me some real time issues in SD

2. The levels and prioritis of issues

Former Member
0 Kudos

Hi Yuvraj,

Welcome to SDN!!

Some of the real time issues you can have in SD:

- wrong acount assignment of invoices, it think this is a

high prio issue

- the same product can have different SD orders, there may be breakdown and costing for one order and not for

another of same product.

- some performance issues while trying to delete sale documents, agreements etc.

- after creation and billing of SD, you cannot reverse it

- SD invoices not being transferred to accounting/Fi-CA,

this can be a very serious issue.

There can be several issues regarding SD, but these may just give you an idea.

Regards

Srikishan

Former Member
0 Kudos

Hi srikrishan

Thanks a lot for answering my questions. one more thing which i want to ask you do we get(assigned with) an issue. i mean the whole process of customer facing a problem and how it will be delivered to us .

I am looking forward

bye