Message stuck in Adapter Engine queue with status "Delivering"

[Former Member]

Hi All,

I have a File to File EOIO scenario. The messages are sucessfully delivered from IE to AE. All entries have a chequered flag in SXMB_MONI. No messages are stuck in IE queue (SMQ2). But the message is stuck in AE queue with status "Delivering". I can not resend or cancel the message coz the status is "delivering".

The reason it is in "delivering" status is due to some config error that I made in Communication Channel FTP parameters. Now it is corrected. But how do I deal with this message now?

Restart of server is not an option here. Is there are place I can delete the message from AE queue?

Thanks

Jaishankar

[henrique_pinto · Accepted solution]

You can see the queues status (and number of stuck entries etc) through the link:

http://<host>:<port>/MessagingSystem/monitor/systemStatus.jsp

There, you can maintain the queues.

There is also a link for the EOIO Sequence Monitor:

http://<host>:<port>/MessagingSystem/monitor/sequenceMonitor.jsp

There you can see the stuck messages and maintain these.

Make sure to handle the proper message IDs.

All of these are acessible through the Messaging System main page:

http://<host>:<port>/MessagingSystem/

Regards,

Henrique.

[Former Member · Accepted solution]

Hi, with reference to the earlier thread "Re: Message stuck in Adapter Engine queue with status "Delivering", I wonder if anyone can tell me how to delete/remove an EOIO message that has failed?

Kind regards,

Joe

[RafaelVieira · Accepted solution]

Henrique, I'm facing the same error and, through the Msg System

http://<host>:<port>/MessagingSystem/monitor/sequenceMonitor.jsp I do can see the Message with status On Hold, and its predecessor with status Delivering.

However, I cannot do anything with that (like cancelling or deleting from the queue).

My queue is stopped in production because of this error and, as the problematic message is under a Delivering message, there's no way to reprocess it or cancel it.

Do you have any suggestion to fix that?

Tks buddy!

[RafaelVieira · Accepted solution]

PI Service restart was enough to set the ack back to the DLNG message.

Tks!

Rafael.

[Former Member]

Closing the thread. I still cant find a way to delete messages in Queue with status Delivering, but now I know where I can monitor them. Thanks Henrique.

[Shabarish_Nair]

have a look at this weblog.

Note that EOIO messages has a dependency on the first message that failed in the queue. Until that message becomes a success all others will be stuck in the queue.

[Former Member]

Hi Shabz,

Thanks for the answer. But in my case, the queue is not stuck because of message in status "System Error". The message that is blocking the queue has status "Delivering". It is trying to FTP the file, but it is unable to do it coz of the configuration fault that I have done. Now I have corrected the paramter, but am not able to stop/resend/cancel the message in "deliveing" status.

Thanks

Jaishankar

[Former Member]

Hi Jai,

Try time out if the receiver communication channel is FTP. It should time out and change status to System Error.

Regards

Soorya

[Shabarish_Nair]

in VA, restart the service

server->services->SAP XI AF Messaging

[Former Member]

>>Try time out if the receiver communication channel is FTP. It should time out and change status to System Error.

Thanks Soorya. Even if I change the configuration now, I am unable to reporcess the message message. As I already said, now the configuration is corrected, so if I am able to reporcess the message now it will be executed sucessfully.

Thanks

Jaishankar

[Shabarish_Nair]

also once it goes to system error, restart the first failed message in the queue.

[Former Member]

>>in VA, restart the service server->services->SAP XI AF Messaging

Hmm... Is there no other alternative than to restart the service?

In real time, we anticipate this issue atleast once in a week. The target system is a Mainframe system and there is a lot of restrictions to do FTP to the system like if the File name being FTPed is already present it will not allow to write the File. Under such cases, the same issue will happen.

Is it not possible to delete the message from AE queue somewhere?

Thanks

Jaishankar