Sender change for EWA reports

[Former Member]

Hello,

On client demand, we need to change sender of the EWA reports ( currently it is being emailed from my user id ) .

We changed user name for SCOT job but we are not able to change sender.

Can you please let me know how to change sender of EWA report.

Best Regards,

Tushar

[Former Member]

Hello Tushar,

The person that is responsible for running job (sm:exec services) will be the person who will be sending out the emails. To have another user such as SOLMAN_ADMIN send these emails out, then these jobs will have to be ended and new jobs created with your new user. Also, if the above does not solve your issue, I would check job RDSMOPBACK_AUTOSESSIONS to ensure that the correct user is assigned to it.

Hope this helps you out!

Thanks,

Mark

[Former Member]

Here is the solution:

[Former Member]

Tushar,

Were you able to achieve this. The SM:EXEC SERVICES job and the SCOT job are currently run by user ID: XYZ and the the EWA

is set up by the user ID XYZ.

I changed the following:

Deleted SM:EXEC SERVICES and the SCOT job and recreated them to be run by user ID ABC (the one I want to change to).

It still uses XYZ as the sender (not ABC) because as the configuration is set up by user XYZ, it is creating SM:EXEC SERVICES

on the fly to be run by user ID XYZ.

Please let me know what I am missing. What else need to be changed ? Thanks.

Ravi

[rolfc_weber]

Hi,

Take a look at SAP Note [894279|https://service.sap.com/sap/support/notes/894279] it deals with the background processing in Solution Manager, and tells also how to change the user used in background jobs on differed levels of Solution Manager.

Hope this helps

Rolf