the problem of connection in mail scenario

[xinjiang_li]

Hi,gurus:

My scenario is file to mail.Now the scenario runs well in sxmb_moni.But in communication channel monitoring ,the error message is below:

2008-07-26 19:30:13 Success The message status set to DLNG.

2008-07-26 19:30:13 Success Delivering to channel: CC_MAIL_Receiver

2008-07-26 19:30:13 Success MP: Entering module processor

2008-07-26 19:30:13 Success MP: Processing local module localejbs/sap.com/com.sap.aii.adapter.mail.app/XIMailAdapterBean

2008-07-26 19:30:13 Success Mail: message entering the adapter

2008-07-26 19:30:13 Success Mail: Receiver adapter entered with qos ExactlyOnce

2008-07-26 19:30:13 Success Mail: calling the adpter for processing

2008-07-26 19:30:34 Error MP: Exception caught with cause com.sap.aii.af.ra.ms.api.RecoverableException: java.net.ConnectException: Connection timed out: connect

2008-07-26 19:30:34 Error Exception caught by adapter framework: java.net.ConnectException: Connection timed out: connect

2008-07-26 19:30:34 Error Mail: call failed; java.net.ConnectException: Connection timed out: connect

2008-07-26 19:30:34 Success Mail: sending a delivery error ack ...

2008-07-26 19:30:34 Success Mail: sent a delivery error ack

2008-07-26 19:30:34 Error Mail: error occured: com.sap.aii.af.ra.ms.api.RecoverableException: java.net.ConnectException: Connection timed out: connect

2008-07-26 19:30:34 Error Delivery of the message to the application using connection Mail_http://sap.com/xi/XI/System failed, due to: com.sap.aii.af.ra.ms.api.RecoverableException: java.net.ConnectException: Connection timed out: connect.

2008-07-26 19:30:34 Error The message status set to NDLV.

And I couldnt see the received mail.Any ideas?Thanks in advance.

[Shabarish_Nair]

2008-07-26 19:30:34 Error MP: Exception caught with cause com.sap.aii.af.ra.ms.api.RecoverableException: java.net.ConnectException: Connection timed out: connect

2008-07-26 19:30:34 Error Exception caught by adapter framework: java.net.ConnectException: Connection timed out: connect

2008-07-26 19:30:34 Error Mail: call failed; java.net.ConnectException: Connection timed out: connect

~~~~~~~~~~~~~~~

this message usually comes when a wrong SMTP address is provided. Confirm about the smtp address of the mail server and also check with the admin to see if it requires authentication to connect to the server.

[xinjiang_li]

Hi,Shabarish:

Yes ,you are right.Our mail server needs authorization while sending mails.But I have configured the user and password in the receiver mail adapter,then why did it happen?

[Former Member]

frist check whether the Mail adapter is up or not.

I guess in this case, mail adapter is trying to connect with the Mail server, but due to connectivity problem it is unable to reach that server.

Check entries in the Mail adapter is correct or not. Also investigate for firewall and network connection.

Thanks

Farooq.

[xinjiang_li]

Hi,Farooq :

In visual admin,I found "sap xi adapter:mail" is gray, and there are not any propeties about it.Any ideas?

[xinjiang_li]

Hi,

In sxmb_moni,I found the trace:

<Trace level="3" type="T">Unknown channel type: Mail</Trace>

<Trace level="3" type="T" />

<Trace level="3" type="T">Pipeline service specification (table SXMSPLSRV)</Trace>

<Trace level="3" type="T">PLSRVID = PLSRV_CALL_ADAPTER</Trace>

<Trace level="3" type="T">PLSRVTYPE = AENGINE</Trace>

<Trace level="3" type="T">ADRESSMOD = SD</Trace>

<Trace level="3" type="T">P_CLASS = CL_XMS_PLSRV_IE_ADAPTER</Trace>

<Trace level="3" type="T">P_IFNAME = IF_XMS_PLSRV</Trace>

<Trace level="3" type="T">P_METHOD = ENTER_PLSRV</Trace>

<Trace level="3" type="T">FL_LOG =</Trace>

<Trace level="3" type="T">FL_DUMMY = 0</Trace>

Any ideas?

[Former Member]

Hi,

check this links..

it will help you..

Check this thread..

Errors

Mail adapter

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/4612d790-0201-0010-0faf-c00e6308...

http://help.sap.com/saphelp_nw04/helpdata/en/6b/4493404f673028e10000000a1550b0/content.htm

https://websmp103.sap-ag.de/~sapdownload/011000358700004556712005E/HowTo_Mail_Adapter2.pdf

Regards,

S.K.Karthikeyan.