Action Status

[Former Member]

Hi experts,

I created normal correction in soluation manager. but i do not see action status set to in development and cancel procedure etc.

what i need to do that.

thanks

NIDHI

[Former Member]

Hi Nidhi,

You said, you are unable to get the Action status. Do you mean, the status in the mail which you are getting when you change the current processor or when you change the status? If this is the case, you need to select the correct smart form to trigger a mail when an action been done on a support message.

Let me know whether this is what for you are looking for. If not, please give details for what you are looking for.

Regards,

Satish

[Former Member]

Hey Nidhi,

Check the following:

1) IBase of the production Systems is entered in the Ibase and component of the Normal Correction....

2) Whether the normal correction Message has error status......

Inspire by rewarding...

Regards,

Anand.....

[Former Member]

Do you see Update Maintenance Cycle in Action list ? If yes do that , aftter that you should see other actions

Thanks

Prince Jose