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Problem using Full Installation

Former Member

‎07-25-2008 7:24 PM

0 Kudos

hi

i completed technical information and when i am entering full installations...

First i am selecting the device category but not able to enter the new device, i have to put the serial no.

When i am about to save, there is no specification for the material or the device category

can any one help me

3 REPLIES 3

Former Member

‎07-26-2008 10:09 AM

0 Kudos

Can u be more elaborate please??

Former Member

‎07-26-2008 1:10 PM

0 Kudos

Hello,

U said u have done technical installation.Then the next step is to do billing relatd installation not Full installation.

Regards,

Narendar Konakanchi

former_member229976
Active Participant

‎07-28-2008 9:06 AM

0 Kudos

Hi,

please be aware that IS-U always uses the serial number and the device category (material) to identify the device on the screens - not the equipment number. Please be also aware, that the FULL installation EG31 does the other both in one step. So either use EG31 OR use EG33 + EG34 !!! AND, if you are using device info records, you cannot install them technically at all!

KR

Uwe