Access Denied for certain printers

[Former Member]

Dear Team,

There are lots of printers configured in our environment, some are shared, we are getting an issue that the printer directly connected Pc is giving the output properly, however other PC connected to that printer( Shared), when they give the print out they are getting the message " Access Denied" and print out is not coming, however if we log into the domain administrator account on that PC it is giving print out.

We have identified this:

No problem with Printer settings, because we are able to take print out from Domain Administartor Log in.

No problem With Pc, becuase we are able to take print out from Administrator account.

Local administartor Log in has administrator rights.

Please let me know what all rights are required to take the print out from SAP.

The reason is that we are able to take the test page from all the profiles to that printer, What rights SAP Search while taking print outs. Please help

Ravi.

[Former Member]

hi

could u give assign that user printer objects

try this

[Former Member]

Ravi

Check if that printer is shared for all the users and not only admin users.

Rahul

[Former Member]

Dear Jaun,

They are able to take the windows test page from that computer using the same log in. They are just not getting the printout from SAP using that log in, what all rights are required to get the print from SAP( Administartor rights are given to that Log in)

Ravi.

[JPReyes]

So you're getting the access denied at SAP level... then you have an authorization issue.

You need to give us the details.... is the printer setup in SPAD? or are you printing to the default printer in windows?...

Regards

Juan

[JPReyes]

How is this a SAP problem... ???

Call your IT department.

If you get access denied on a shared printer is simply because you don't have permissions to use the shared resource.

As simple as that.

Juan