Change the Transportation zone - No jurisdiction code could be determined

[Former Member]

Dear All,

when trying to change the Transportation zone for the customer of Brazil ,

Error message comes as : No jurisdiction code could be determined

Message no. TAX_TXJCD101

Even you change a single character in the address any where e.g. Name, City, Postal code- The same message comes.

Please advice

Thanks in advance,

Ranjan

[Former Member · Accepted solution]

In other words, your address is currently incorrect according to your tax jurisdiction determination.

You surely have a tax jurisdiction engine like Vertex and your Vertex (or other) database is not maintained properly.

As a result the determination, from the maintained element of the address, fails.

Or simply, your current address is incorrect according to your determination engine.

You may have a look to your settings in the customizing first.

SPRO / and start find engine with 'Tax Jurisdiction' as key word.

Feel free to provide points if useful.