Delivery Tolerance Problem

[Former Member]

I maintain over delivery tolerance in customer master record to be 0.5%

Now when I create order. [VA01]

the over delivery tolerance in sale order item is 0%

Then I investigate and know that I must maintain in customer mat info [VD51] too.

But I want to know how to get delivery tolerance from customer master instead of customer mat info

[Former Member · Accepted solution]

Hi,

If u maintain customer master and customer material info records for the same customer,this problem will come,as customer material info records is having highest priority..but,if u maintain only customer master,delivery tolerence should come automatically as per SAP standard settings,itself...

regards..

yogi..

[Former Member]

Thank you sir.

[Former Member]

Delivery tolerance can be maintained in both "Customer master data" & " Customer-material Info record".

If Customer -material Info record is maintained then always it is the priority, means data will be taken from this .

But,delivery tolerance in "Customer-material Info record"is meant/valid for one particular material only as it a material specific data for the customer.

The delivery tolerance in Customer master, is meant as whole for the customer.

So, if both the master data exist, then delivery tolerance will be taken from the Cust-mat Info record for material for which this record is maintained, but for other materials it will be taken from the Customer master.

[Lakshmipathi]

SAP will give preference in the following order

- Customer Material Info Record

- Customer Master

- Material Master

In your case, if you have not maintained in the first one, but maintained in customer master, then in sale order, it should flow.

thanks

G. Lakshmipathi