Is Service Number mandatory in Contract Management?

[Former Member]

Dear all,

I am currently working with external vendor on Contract Management. We were told that service contracts in SRM will not work without service numbers (service master records) and it can't be configured.

However, based on my MM experience, this can be configured in R/3. I need your expertise or advice on this matter. Is this a configurable item in Contract Management?

[Former Member · Accepted solution]

Hello ,

You dont need a service Number in Contract Management, select product type as service at the contact item lvel and it should work.

Award points if useful.

Cheers,

Sid

[Former Member · Accepted solution]

With your answer, I believe it is configurable. Whether to make service number mandatory or non mandatory. Am I right?

Thanks!

[Former Member · Accepted solution]

Hello ,

Use of Service Number is Optional , if you have service Master set up then u can use service number , otherwise just select product type as service and enter the description and other details.

Cheers,

Sid