returns order

[Former Member]

1.why we use order reason in Returns order.

2. Is there any link b/w pricing procedure and returns order.how the pricing proc gets effected by returns order.

[Former Member]

Order Reason

Indicates the reason for creating the sales document

Pricing Procedure is Determined by

Document pricing proc(Doc Type RO) + Customer Pricing proc + Sales Area = Pricing Procedure

In return order the pricing is done only for the return quantity. A credit block is set when u do return order and depending upon acceptance/rejection a credit memo is raised.

[Former Member]

Hi Toni,

(1) The reason why we need to enter an order reason in a returns order is :

We need to keep track of the exact reason as to whythe customer has retuerne back our product

various reasons could be there like..

(1) bad quality (2) High Cost (3) Not meeting the standards.

Base on the reason we could analyse the cause and over come it.

(2) Returns order is created with referrence to a Billing doc.

the difference could be adjusted by issuing a credit memo.

Hope this is clear.Reward points accordingly.

Cheerzz..

Subbzz

[former_member204513]

Hi Toni,

1.why we use order reason in Returns order.

For reporting purpose(i.e to know why material got returned)

2. Is there any link b/w pricing procedure and returns order.how the pricing proc gets effected by returns order.

Based on the pricing procedure determination in OVKK transaction.

I hope it will help you,

Regards,

Murali.

[jpfriends079]

In two ways it helps:

1. It can be treated as reminder so , that subsequent user should not be miss guided.

2. and to make sure that the return is happening with reason.

Yes, oviously there is a relation of pricing and return order. As, how come we know that whether we are in state of Credit or debit against the Customer. and accordingly credit or debit memo is created.

take care. JP