Billing / Retrun error

[Former Member]

Dear All,

When we go to VF02 , give billing doc and then document flow, account document status is coming ( clear, notclear,block) ....

so kindlly suggest me how can i clear Accounting Document 2817 -

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Even Retruns also open

Regards

Pritpoal

Doc. Date Overall P

.. Standard Order- ITML 6005983 29.02.08 Completed

. Outbound Delivery 80017479 29.02.08 Completed

Invoice 4580 29.02.08 Completed

. Accounting document 2817 29.02.08 Not clear

. Returns 60002286 11.07.08 Open

.. Credit for Returns 267107 11.07.08 Completed

... Accounting document 267107 11.07.08 Cleared

.. Cancel of Cred Memo 275410 14.07.08 Completed

... Accounting document 8500000098 14.07.08 Cleared

. Returns 60002289 14.07.08 Open

[Former Member · Accepted solution]

Hi,

Accounting Dcoument gets cleared only when you recieve the incoming payment from the respective customer.

Status gets change when you carry out T.Code f-28 (Incoming Payment) as suggested above...

This is coz of the fact that business starts with a quotation then order then delivery then PGI then billing and then payment reciept...

After the reciept of payment your business cycle ends for that particular customer

Reward if it helps

Regards

Harsh

[Former Member]

Hi,

Go to F-28 the Tcode and give the customer incoming payment. give the amount respective bank account no and G/L. then ur accounting document will be cleared.

Regards

Murthy