Retruns issue

[Former Member]

Dear All,

When we go to VF02 , give billing doc and then document flow, account document status is coming ( clear, notclear,block) ....

so kindlly suggest me how can i clear Accounting Document 2817 -

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Even Retruns also open

Regards

Pritpoal

Doc. Date Overall P

.. Standard Order- ITML 6005983 29.02.08 Completed

. Outbound Delivery 80017479 29.02.08 Completed

Invoice 4580 29.02.08 Completed

. Accounting document 2817 29.02.08 Not clear

. Returns 60002286 11.07.08 Open

.. Credit for Returns 267107 11.07.08 Completed

... Accounting document 267107 11.07.08 Cleared

.. Cancel of Cred Memo 275410 14.07.08 Completed

... Accounting document 8500000098 14.07.08 Cleared

. Returns 60002289 14.07.08 Open

[jpfriends079]

Until and unles you receive payments from your customer it will Show NOT CLEAR.

For this,

As rightly pointed out Contact your Finance Guy or FI consultant or you can use FI tcodes F-22(Customer Invoice Posting) or F-32(Clear Customer) or F-28(Use DZ for payment)

Hope it solved you query. Kindly reward.

Take care. JP.

[Former Member]

Hello,

You will not be able to clear the document, as the payment has to be received from the customer against the invoice. That is a finance job. Get in touch with Fiance team.

Prase