credit memos

[Former Member]

Hi,

We have some credit memos that did not process tax correctly. We want to correct this. what are the options? I don't want to use credit memos to correct.

Please reply at the earliest.

Thanks.

[jpfriends079 · Accepted solution]

1st Check if there any pricing procedure maintained for the Cr memo or its coming from preceeding doc.

2. Check the pricing procedure for the preceeding doc.

3. Check if the condition records maintained for the respective condition type.

4. Check pricing type and other pricing related info like item cat. maintained in copying control or against the pricing procedure, if the values are copying from preceeding docs.

Accordingly make changes or maintain condition records.

Take care. JP

[Former Member]

The best option is to handle the same through FI entry. In future, proper care & caution can be taken, so that it does not repeats. This is possible by maintaining appropriate copy control settings & maintaining appropriate condition records.

Regards,

Rajesh Banka

[Former Member]

Hi,

U can make use of a Invoice correction equest which is a preconfigured doc of type RK.

Generally in such situations one generally makes use of the Invoice correctiopn request.It has to be created with referrence to the Billing Doc.

Va01-Enter SO Type RK.

Hope this helps.Reward accordingly.

Cheerzz..

Subbzz.

[Former Member]

Hello Manisha,

Go for a manual update with the pricing type 'G'.

Rgds,

Raghu.

[Former Member]

Hello,

If the tax condition records are maintained correctly in VK11, you may go for pricing update in the credit memo conditions tab. While doing the carryout new pricing, select the option of Redetermine taxes, so the system will redetermine the tax conditions.

Prase