Billing for consumer premise door locked reason

[Former Member]

Dear all,

If we are unable to bill a consumer for three months because of the consumer premise door locked continously 3 for months then in the fourth month we have to bill the consumer for the unbilled period by giving slab benefit for all four months.

How to bill the consumer for this case?. explain clearly. Please.

Thanks and regards,

rakesh

[kevin_dewilde]

Do you bill the fourth month based on an estimated meter reading, or based on a fixed rate?

In case of estimating:

I'd look into the possibilities of using the user-exit in the estimations. In there, you could for example add a check to see how many months ago you had the last real meter reading. If less than 4 -> don't estimate, if 4 or more --> estimate all missing months at once.

This will trigger billing after four months.

If not helpful, please elaborate on your business case.

[Former Member]

Dear Mr. Kevin De Wilde,

Actually in the fourth month consumer comes to the premise. Meter readeg goes to the premise and collect the meter reading. Now we have total reading for four months. But we dont know every month reading. we have to find out the average meter reading for four months and bill the consumer for every month individually to give the slab benefit.

I will give the example for slab benefit also.

Price is block price.

ie. for 0-100 units 2euro

for 100-200 units 3 euro

for >200 units 4 euro.

Let us take four month total reading is 1000.

If we will bill the consumer for 1000 units in one bill, consumer will not get the slab benefit of block price and if we will bill the consumer for every month average consumption consumer will get slab benefit.

for this case how to avrage meter reading and bill the consumer? Please explain.

rakesh

[kevin_dewilde]

Just intrapolate the meter reading of month 4 to months 1 through 3?

That way you'll have an estimation for each month's consumption, and since billing is done seperately for each meter reading, the benefits will get calculated seperately too.