Prof. Segment value not trespassing when releasing to accounting

[Former Member]

Good afternoon, everyone, I hope you're all ok.

I'm sorry to bother you, but we are facing a problem we can't find a

solution for on either OSS notes or forums and it's blocking our

billing document accounting process.

Let me explain the business scenario: We create a service contract (Via

VA41) and we create a item line with a service for which we input both

price and Billing plan data. We also input all the Profit Segment data

on "Account Assignment" tab as well. All these data keep saved on the

document correctly.

Later on, when we try to create the billing document (using VF04) we

can see that the "Profit. Segment" data is still on the billing

document to be saved. When we try to save it (and at the same time

create the Acc. document as well) we get the message that, although the

billing document has been created, the acc. document wasn't.

So, I go to VF02 to try to release the document to accounting, and then

I get the following message: "Field Prof. Segmt is a required field for

G/L account XXX XXXXXXXXXX".

Curious thing is, all the "Profit Segment" data is still the on de SD

billing document, but in some way, it is not "trespassing" to

Accounting...

Can you maybe guide us to the possible focus of the issue or tell us

about some OSS notes we can check out?

As usually, thanks in advance for your very appreciated help.

Best regards,

Diego Casanueva

[Former Member · Accepted solution]

1. Double-click on the error message to see the details and possible solution offered.

2. The prof. seg. is not getting generated which can be because of several reason. Ex : No range not available, any particular field in prof. seg. is missing.

3. If you want to save the document with accounting document getting generated and without the CO-PA document, then for the particular GL change the "Field status group" and change the prof. segmt to "optional" entry from being "Required".