on 07-07-2008 4:23 PM
Hi,
We have two user, they are unable to do confirm Goods/services, when they are clicking on the confirm goods/services they are getting a time out error message.
I have checked the Tcode PPOMA_BBP-> check tab->no errors.
Could you please suggest me what need to be look for this issue.
Regards,
Hi,
You can set timeout parameters in SMICM, folder path Goto > Paramters >Change or Display, the paramter for network timeout is parameter icm/keep_alive_timeout.
Also see the foll notes;
OSS notes 705013 (Timeout for ICS services based on ITS) and 885580 (Integrated ITS: Configuration Parameters).
BR,
Disha.
Do reward points for useful answers.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Imam,
If the problem is only for those two users, pls check report "BBP_CHECK_CONSISTENCY" in SE38.
For these two users pls check application "confirmation".
If the time out problem is common for all users, reset the time out parameter as Disha suggested.
Regards,
Prashant
Do reward points for helpful answers
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I have checked Tcode ST22-> NO dumps exist with time out error.
Checked the SMICM->
icm/keep_alive_timeout (sec.) = 60
Icm/conn_timeout (msec.) = 5000
icm/max_timeout_net (msec.) = 2000
icm/min_timeout_mpi (msec.) = 5000
Checked the report u201CBBP_CHECK_CONSISTENCY" -> consistency check ->user->the user has no workflow link. Please adjust workflow.
Checked the report u201CBBP_CHECK_CONSISTENCY" ->user attribute check for application: confirmation (All are information) ->
u2022 Optional for the application "Confirmation": Maintain the attribute AN1
u2022 Optional for the application "Confirmation": Maintain the attribute ANR
u2022 Optional for the application "Confirmation": Maintain the attribute AUN
u2022 Optional for the application "Confirmation": Maintain the attribute NET
u2022 Optional for the application "Confirmation": Maintain the attribute PRO
u2022 Optional for the application "Confirmation": Maintain the attribute STR.
Could you please guide me further.
Does this happens to only these two users? Check for dumps in Trx ST22. Did you maintain number Range?
Regards, IA
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.