Basic Strategy / Best Practices for System Monitoring with Solution Manager

[Former Member]

I am very new to SAP and the Basis group at my company. I will be working on a project to identify the best practices of System and Service level monitoring using Solution Manager. I have read a good amount about SAP Solution Manager and the concept of monitoring but need to begin mapping out a monitoring strategy.

We currently utilize the RZ20 transaction and basic CCMS monitors such as watching for update errors, availability, short dumps, etc.. What else should be monitored in order to proactively find possible issues. Are there any best practices you all have found when implimenting Monitoring for new solutions added to the SAP landscape.... what are common things we would want to monitor over say ERP, CRM, SRM, etc?

Thanks in advance for any comments or suggestions!

[Former Member]

Hi Mike,

Did you try the following link ?

If not, it may be useful to some extent:

http://service.sap.com/bestpractices

---> Cross-Industry Packages ---> Best Practices for Solution Management

You have quite a few documents there - those on BPM may also cover Solution Monitoring aspects.

Best regards,

Srini

Edited by: Srinivasan Radhakrishnan on Jul 7, 2008 7:02 PM