on 07-04-2008 2:22 PM
Hi gurus !!
Is it possible to attach multiple open change documents (more than one SDMJ or more than one SDHF) to the same change request (SDCR) ?
Thanks a lot.
Best regards,
Stéphane.
Hey Stephane,
It is very much possible to attach multiple SDHF and SDMJ to the CR....
From the CR itself we can create follow-up transactions.........
This Follow-up transaction can be any other transaction..... it could also be an incident.....
There is an icon on all Support message or CR... which says "Create Follow-up Transaction".....
From this we can create any other trans type from the CR...
For this some kind of configuration needs to be done...
Follow this IMG path:
SAP Solution Manager-> Customer relationship management->Transactions->Basic Settings->Copy control for Business transactions.....
Please Inspire by rewarding..
Regards,
Anand
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Hi Anand,
Assuming that what you are saying is true, i have another question : in the standard SDCR workflow, when the SDMJ or SDHF (Follow-up transaction) is closed, the SDCR's status is automatically set to implemented. What happens if there are multiple SDMJ associated to a change request ? Is it the last or the first closed SDMJ that moves the SDCR to the implemented status
Best regards,
Stéphane.
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