Regarding Maximum Returns Value

[Former Member]

Hi All,

My client is having Books' business.I have a scenario regarding values of returns.suppose i delivered 1lakh rupees worth Goods each to customer A and customer B.customer A can Return the goods up to 15000rs only and customer B can Return maximum of 20000rs worth goods only..Beyond those respective values,they can not return the Goods.How to configure this in SAP? It is very urgent..

Thanks in advance..

Regards...

Yogi...

[Former Member]

Thank u all..

Regards..

Yogi..

[Former Member]

Hi ,

U can create a Z table consisting of following fields.

Sold to party Number of invoice billed Invoice value and Return limit

U can use this table in the user exit . While saving the return order the it should check the order value whther it has exceeded than return limit.

If u dnt have any relation in Invoice value and return value then one more solution in customer master additional data u need to devlop a field Return value and give limit there. The value can be checked while creating return order types

Regards,

Pramod

[former_member184555]

Hi

The returns percentage is for that particular invoice or out of his total purchases till date. If the customer has bought 2 lakhs worth of books till date and there are four invoices for that. Now can he return material worth15% of 2 lakhs or the returns are specific to an invoice only.

Thanks,

Ravi

[Former Member]

Hi,

The value belongs to all the invoices.My client has a scenario ,suppose,the customer purchased a book 3 years ago.But,he can return the book today also.

Regards..

Yogi..

[Former Member]

Hi,

You can do this retutrn process using requirment. but you are putting the return value not more than 15000 rs when u are taking with reference to billing in the return order there u have to write a requirment contact ur abper

Regards,

Murthy