SPAM update problem

[Former Member]

In am trying to update SPAM form ver 7.0/21 to 7.0/26.

I am in client 000

update is giving error message

Error Phase IMPORT_PROPER

Reason of error TP_STEP_Failure

Return code 0012

Error message OCS package SAP tp step 'H' retuen code 12

[Former Member · Accepted solution]

Hi, Hardeep

Its problem with TP_FAILURE:

so, its better to see the SLOG or ALOG log files.

and then what is in log file let us know.

Thanks

Prabhat

[Former Member]

problem fixed by applying the Kernel patch

[Former Member]

<removed_by_moderator>

Edited by: Juan Reyes on Sep 3, 2008 11:14 AM

[JPReyes]

@Geraldine,

No thread hijaking... open your own thread!

Read the "Rules of Engagement"

Regards

Juan

[Former Member]

Sorry!! I thought it would be better this way instead of opening a new thred "SPAM update problem".

But i solve the problem now! So it doesn´t matter and I know for the future to open for every problem a new thread!

[Former Member]

have you try to repeat again the upgrade.

I know this is not a good answer but I done this many time, and normally for SPAM problem its work.

[Former Member]

hi,

please kindly give the full error message in detail and what support package you will update.

thank you.

please review :

Note 782140 - OCS: Known problems with Support Packages in Basis Rel. 6.20

Note 672651 - OCS: Known problems with Support Packages in Basis Rel.6.40

Note 173814 - OCS: Known problems with Support Packages for Release 4.6

related with error message IMPORT_PROPER ,please check your kernel patch level as explained on one of mentioned SAP Notes that suits your system. Stated there that you need to upgrade kernel patch level.

hope it helps.

rgds,

Alfonsus Guritno

Edited by: Alfonsus Guritno on Jul 4, 2008 9:38 AM