URL error when processing request ITS 6.40

[Former Member]

Hi all

I have a problem at customers site and below is a description of the case. All input in this issue is appreciated of course since I am running out of ideas.

Problem:

When accessing transaction WW20 via internet explorer (http://server.domain:8000/sap/bc/gui/its/ww20?sap-client=100) I got an error when processing request.

It basicly says: Communcatione failure. However ST22 and SM21 does not say anything about this.

The errorcode on the webpage returns:

Error code: ICF-IE-http -c: 100 -u: IAMWEB -I: E -s: KAY -i: ksnoka_70_KAY_01 -w: 0 -d: 20080702 -t: 153240 -v: IMC_CANCEL_TX -e:

note: KAY is SID for the system and ksnoka is the hostname of the windows server.

OBS: Calling transaction WW20 in sapgui localy works fine but not via ITS. Webgui works fine and I have checked follwoing:

- Paramteres in RZ10 - should be ok!

- SICM up and running

- run report RSXMB_ACTIVATE_ICF_SERVICES in SE38 successfully

- W3_publish_services in SE38 ticked all in package S_webgui and S_ITSP.

Note the WEBGUI service works well;

Also when I run a test link: "http://ksnoka70.corp.kagroupad.com:8000/sap/public/ping" It gives me a message "Server reached successfully" - so I assume it's all ok with the web serwer.

The customer has set up this WW20 transaction as a service in SICF.

Looking forward to some input. Cheers ...//Pelle

[markus_doehr2]

> Problem:

> When accessing transaction WW20 via internet explorer (http://server.domain:8000/sap/bc/gui/its/ww20?sap-client=100) I got an error when processing request.

> It basicly says: Communcatione failure. However ST22 and SM21 does not say anything about this.

Do you see anything in the trace in transaction SMICM?

Markus

[Former Member]

Hi Markus, thank you for your feedback,

I found out what caused this, Gui link must be set to 'Yes' in service.

Thank you for responding .