how many tickets a sd supporting consultant can get per day?

[Former Member]

how many tickets a sd supporting consultant can get per day?

[Former Member · Accepted solution]

hi chandu ,

the number of tickets depends upon various factor . It i possible that you as a support consultant do not get any ticket in a day and on some other day you get 10 itickets .

the number of tickets depends upon the following things

1 . The number of company codes supported .

2. The complexity of the project

3. The understanding level of the end user

4. The bussiness requirement of the customers etc .

hence number of ticket cannot be predicted with accuracy

Regards

aditya

[Former Member]

Hello,

Agree with Aditya. Some days you may not get any tickets and some other day you may get 4 to 5. Appearently month's beginning and end will have more call inflow.

Prase