how tickets will be given to sd supporting consultant?

[Former Member]

how tickets will be given to sd supporting consultant?

[Former Member · Accepted solution]

hi chandu ,

company generally uses a third party tool in which tickets are assigned to the consultants

process

clients raises a requirement , in the form of a documne t

the requirement is tracked and a ticket containing the complete requirement is created .

this ticket is assigned to the support consultant depending upon there availabilty

regards

Aditya

[Former Member]

1. invoice not able to release for accounting .

2. why order is blocked ? credit limit exceeds for particular customer

3. print changes

regards,

Charu