Skip container ID xxxx because container has wrong sequence...

[Former Member]

Hi,

We are in the initial state of setting up the MAM 2.5, and suddenly a SYNC of the MAM gives the error log below:

Skip container with ID F45877C4EF617D44AC1FF6DDA31BF1EE because container has wrong sequence number 21 (expected 20); contact your administrator

• Skip container with ID EB966CFF4DCAA94D81A0C6B2DBBF55EE because container has wrong sequence number 22 (expected 20); contact your administrator

• Skip container with ID 4A347CA04EC3364BA303DA74178E2DAE because container has wrong sequence number 24 (expected 20); contact your administrator

• Skip container with ID A6739432E06BD041ADAD7C80A8801ABE because container has wrong sequence number 25 (expected 20); contact your administrator

• Skip container with ID E36273F5878D0A48A8052C5F365C94C9 because container has wrong sequence number 26 (expected 20); contact your administrator

... and a lot more with different numbers

I have no idea why they appear and where to correct this. Does any one know how to solve this?

Thanks!

NB. Have not tried re-installing the client yet - hope for another solution 🐵

Kind regards

Jacob W.

[Former Member]

Hi,

I'm not sure but check what the server "thinks" he needs to process for this device and what the device "sends" to the server as the next package to process. I think you'll see a lack in this sequence numbers.

I think that changing this last seq.num. well procesed by the server with the number that you see in the error message will work.

Regards.

Joan Estruch.

[Former Member]

I think you need to look at Jo's response. This was an error in smart synchronization in sp9 but has been fixed in later service packs.

[Former Member]

hello jacob,

what's your mi version and sp level?

any error dumps (st22) in the mw?

in the mobile worklist?

regards

jo

[Former Member]

Hey guys,

Is there any update/solution to this?

I am seeing the same issue here. No dumps at all.

Yesterday syncs were fine, but today all upload syncs are producing this.

Thanks