release of sales order

[cathy_liang]

Hi experts, pls provide more powerful support reasons. Many thx.

Request: Need to persuade customer to accept the standard settings about release of sales order.

Issue: Customer want to PRESS ICON to release sales order, just like release PO in MM module.

Background: To record the release of sales order, we just can use order reason or rejection and we do it like end user.

Comments: We can use other functions to control sales order, such as price. But it does not completely meet customer's requirement in some case. In customer's view, they really want to make full use of the system coz much money has been spent on it.

[Jelena]

What kind of "release" are we talking about? Usually delivery block and billing block and their removal are sufficient enough. It is possible to assign the authorization only to specific users to remove the block. Order incompletion is another option. All changes to the order are reflected in the change documents, so there is always a trail of who did what.

If they want to pay for a "custom button" (which, essentially, will do the same thing!!!), that's their money, but don't forget to include not just development but also the maintenance cost multiplied by the future upgrades.

[cathy_liang]

Hi Jenena, I agree with u. Points are rewarded accordingly.

This customer's request is mainly caused by two reasons. One is their current system (TurboCRM) has this function. If order is approved, manager can press an icon. The other is this function is the standard setting in MM module (release of purchase order) but not in SD (ERP SAP). So...