transaction notif_create doesn't work

[Former Member]

Hi,

I'm customizing SM 7.0 SP15 to manage several customer numbers. I've configured all Solution Manager Basic Settings steps and sub-steps:

General Settings

Connection to SAP

Online Documentation

Authorizations/Users

HTTP Services

System Landscape

Service Data Control Center

Diagnostics

EarlyWatch Alert

Business Partners

iBase

Basic BC-Sets for Configuration

Number Ranges

So, SM works because I receive EW Alert from several customers, connection from customer to SAP is working, etc...THE PROBLEM is when I run from Solution Manager System notif_create transaction nothing happens, nor open other screen nor error message appears...

Please could you told me as I could investigate about this problem??

Thanks and Regards

Raul

[Former Member]

I review at sm30 transaction table BCOS_CUST and BC activation sets and It is solved

Thanks and Regards

[Former Member]

Raul,

Did you try to run /nSU53 to check whether it's due to any authorisation failure for your User ID.

If Standard, appropriate roles from SAP were used, I don't suspect a problem there. If customised roles were granted, you may like to check that NOTIF_CREATE is allowed.

Best regards,

Srini

[Former Member]

Hi Srini,

When I run transaction notif_create, sap screen goes to SAP Easy Access initial page. After It, If I run /nSU53, it indicates:

The last authorization check was successful

The user who I execute this transaction notif_create has roles:

SAP_ISSUE_MANAGEMENT_ALL

SAP_SMWORK_BASIC

SAP_SUPPDESK_ADMIN

SAP_SUPPDESK_PROCESS

SAP_SV_FDB_NOTIF_BC_ADMIN

When I run this transaction any error appears nor authorization nor Basic BC-Sets for Configuration...

Best regards,

Srini