Problem with export to excel option in CRM system

[Former Member]

One user trying to use the option export to excel and nothing shows up. But when he logged in another user system and when he tried export to excel option, he can able to view the data in excel.

In his own system its failing with S_ALV_LAYO - 23 activity.

I checked the OSS note 540054 and verified the few option, but didnt know how and where to define the path below thing...

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Change path from 'Local' to 'Server'

1. Define the path:

a) Choose "Administration"

b) Choose "System Initialization"

c) Choose "General Settings"

d) Select the "Path" tab

e) Define a path for the Excel folder by using the Browse (...)

option

Press 'Export to Excel' to open the 'AutoOpen.xls

Make sure you change / remove the 'Local;=True' Statement accordingly,

meaning:

Excel is Starting from the server: remove the statement.

Excel is Starting from the client: add the statement.

The Excel folder should be located in a shared Folder in the server and

it should contain the "AutoOpen.xls" file.

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some one could you guide me here..

Thanks,

K7

[Former Member]

Hi,

Please check if he has authorization for this object.

You can use tcodes suim to check this.

hope this helps

[Former Member]

The user doesnt have access. But I dont want to add this access to the user, since the user ID working properly in another system. I need help only on define a path based on the OSS note 540054 and how/where to define it.

Thanks,

K7