Sending emails to students with a dunning procedure.

[Former Member]

Hi to all dear experts,

We are trying to configure the dunning activities and depending the dunning level, send emails to the students (email the email in their master data) or print a dunning letter.

We already have been able to print the letters with no hassle, but we can not find a function module in the dunning activities that we can use to send all the electronic mails.

How can this be achieved? This will help to economize the waste of paper but there are no FM related to the 0350 which can create this requirement.

Thanks

Sergio

[former_member583013 · Accepted solution]

Alvaro,

You can define in the IMG a default correspondence method (such as e-mail) for each correspondence type. So, the dunning procedure will still generate the document, but it would then be e-mailed as a PDF.

Michael

[I039810]

Hi Mr.Alvaro Rivero,

You can use the function module: SALRT_CREATE_API to send alerts by EMail/Fax/mobile to any set of mail ids/numbers.

Before that you have to configure an alert category to create alert content. This is done using transaction ALRTCATDEF.

Thanks and regards,

Shalini