problem with account

[Former Member]

Hi all, I am working in SRM 4.0 and I have an entrie in accounts table with an ESN code and its account in fact.

The problem with this is, when I go to create a shopping cart this account appears but description is empty.... What can I do? What can be the problem?

Thanks in advance

Rosa

[imthiaz_ahmed]

Have configured SPRO settings?

Regards, IA

[Former Member]

Hi IA, how can I configure this? Which are the steps to do this? I associate ESN code with the account only. I need to do some more?

Thanks

ROsa