on 06-26-2008 8:58 AM
When your SAP hang or user cannot logon, is there any standard process or best practice for checking.
For instance, you need to check if the DB is up, any free space in oraarch, if SAP can connect to DB, if all processes are ocupied....
Hi Fu Yi Chen
As you already mentioned, when the system is hanging, i check:
- are the SAP processes are running?
- can i connect to the DB (for example with R3trans -x)
- i check the tracefiles (dev_wX and dev_disp) in the work directory for errors
- then i use the dpmon tool to check, what is running on the processes, you can stop a blocking process there, if you see it
Regards
Michael
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