Handle Request Failed

[Former Member]

Dear Friends,

My user is getting Handle Request Failed when user is trying to log into SAP ITS.

I got the following errror on browser:

Internet Transaction Server was not able to handle the current request Properly.

The Trace File may contain further information about this error.

What could be the problem?

I am clueless. Pls help

Regards

Simha

[Former Member]

Hi Simha,

'The Trace File may contain further information about this error.' Does the

trace file contain some information?

An article in the ITS Wiki FAQ has useful information about debugging.

regards

Tobias

[Former Member]

Hi All,

I don't know much about ITS.

But the user is getting this error while logging in.

how can i debug while logging in? its in production.

How to see the Trace file? from where can i get it?

regards,

Simha

[Former Member]

Hi Simha,

all the information you need can be found in one of our Wiki FAQ articles.

regards

Tobias

[Former Member]

Hi Tobias,

Thanks and i am marking this question answered and will venture into Wiki FAQ and let me see how it works out for me.

Regards,

Simha

[Former Member]

Hi

The handler in the webservice is not properly defined.

I can tell you the handle we use to provide in Integrated ITS, specify this one in the Handles List of that particular service.

CL_HTTP_EXT_ITS

If not working, then tell me what service you are accessing.