EBP - User Unable to search Vendors

[former_member633158]

Hi.

I have a user, when she login to EBP and and search for a vendor while shopping , it gives no list.

This is only for this perticular user, other users are fine.

I have seen in PPOMA_BBP but cannot find any reason.

What could be the problem and what to do to resolve this.

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erpMAN.

[Former Member · Accepted solution]

Can you check running BBP_CHECK_USERS for the user and see if any error message is there.

[former_member633158 · Accepted solution]

Dear Viv

Thanks for your advice.

I have done the same what you said, I have got no errors and the confirmation i got is, User is consistent with green light.

erpMAN

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[former_member633158]

Thanks for all.

[Former Member]

Hi. If you are sure they are seraching the same way, the only thing I could think is to try it in the GUI, and debug to see why nothing is found.

Regards,

Dave.

[former_member633158]

Dear All

Thanks for the help.

It's a small mistake.

While searching for the vendor, user selected vendor list instead of vendor, that gave us this problem.

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erpman

[Former Member]

Hi,

You can check in the report "BBP_CHECK_CONSISTENCY" using transaction SE38, if all the necesary attributes required for this user to create shopping cart are available.

Call this report in SE38. Enter User ID, select application "shopping cart" and execute. You should find the missing attribute here.

Another way I would suggest you is to compare attributes of this user node with the correct user.

Regards,

Prashant

Do reward points for helpful answers

[former_member633158]

Dear Prashanth.

Thanks for your help and information.

I have done so using SE38 and verified the attributes with other users in the same organization but found no error so far.

I am new to EBP, What stops a user to get the vendor list on EBP ?

If we can know that and we can troubleshoot this very easily.

--erpMAN

[Former Member]

Hi,

Are you able to search for vendors for another user under the same organizational unit node?

Regards,

Prashant

Edited by: Prashant Sarjerao Rahane on Jun 25, 2008 11:33 AM

[former_member633158]

Yes

For the same organization an another user able to search the vendor without any problem.

I have checked the attributes in PPOMA_BBP and compared, no difference.

Thnaks for your help and efforts dude.

--

erpMAN

[Former Member]

Hi. Is the same purchasing org number in the search help for the user that works and the one that does not?

Try blanking out the purchas org and searching.

Regards,

Dave.

[former_member633158]

Yes

This is same and tried the blank option as well.

But no luck.

Regards

erpMAN

[Former Member]

Hi. You have watched carefully what both users are doing, and they are doing the exact same search?

1 of them has not got "Vendor List" chosen instead of "Vendor" or something at the top of the search screen?

Regards,

Dave.