Error creating SAPJSF user

[Former Member]

Hello:

I am installing ECC 6.0 SR3 (with Red Hat Enterprise Linux Server release 5.1 and Oracle 10 and my java version is: java full version "J2RE 1.4.2 IBM build cxia32142-20070708 (SR9)"). The problem is this: In the phase "Create Java Users" I get the next error:

ERROR 2008-06-19 17:56:27.766

FCO-00011 The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instan

ce|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF was executed with status ERROR ( Last error r

eported by the step :).

INFO 2008-06-19 17:58:30.279

An error occured and the user decided to retry the current step: "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|in

d|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF".

INFO 2008-06-19 17:58:34.281

Removing file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/UserCheck.jlaunch.

INFO 2008-06-19 17:58:34.284

Creating file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/UserCheck.jlaunch.

INFO 2008-06-19 17:58:34.306

Creating file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/UserCheck.log.

INFO 2008-06-19 17:58:34.679

Output of /usr/sap/IBD/DVEBMGS00/exe/jlaunch UserCheck.jlaunch com.sap.security.tools.UserCheck /tmp/sapinst_instdir/ERP/SYSTE

M/ORA/CENTRAL/AS/install/lib:/tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/install/sharedlib:/tmp/sapinst_instdir/ERP/SYSTEM/

ORA/CENTRAL/AS/install -c sysnr=00 -c ashost=tejat -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r

SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message is written to the logfile /tmp/sapinst_instdir/E

RP/SYSTEM/ORA/CENTRAL/AS/UserCheck.log.

WARNING 2008-06-19 17:58:36.838

Execution of the command "/usr/sap/IBD/DVEBMGS00/exe/jlaunch UserCheck.jlaunch com.sap.security.tools.UserCheck /tmp/sapinst_i

nstdir/ERP/SYSTEM/ORA/CENTRAL/AS/install/lib:/tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/install/sharedlib:/tmp/sapinst_ins

tdir/ERP/SYSTEM/ORA/CENTRAL/AS/install -c sysnr=00 -c ashost=tejat -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJ

SF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message" finished with return code 2. Ou

tput:

java.lang.ClassNotFoundException: com.sap.security.tools.UserCheck

at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:691)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:600)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:578)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:79)

Thanks,

Felipe

[Former Member]

Hello to all:

maheshwer: I had already applied note 1108852 but it didn't fix the problem.

Seshu: Finally I did you said: I modified the keydb.xml file to skip the setp "Create Java Users" after I created manually the java users. Then the installation continued but I got next error:

INFO 2008-06-24 18:04:47.068

CJSlibModule::writeInfo_impl()

Output of /usr/lib/jvm/java-1.4.2-ibm-1.4.2.9.x86_64/bin/java -classpath /tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/instal

l/sharedlib/launcher.jar -Xmx256m com.sap.engine.offline.OfflineToolStart com.sap.security.tools.UMConfiguratorLoad /usr/sap/I

BD/SYS/global/security/lib/tools/iaik_jce.jar:/usr/sap/IBD/SYS/global/security/lib/tools/iaik_jsse.jar:/usr/sap/IBD/SYS/global

/security/lib/tools/iaik_smime.jar:/usr/sap/IBD/SYS/global/security/lib/tools/iaik_ssl.jar:/usr/sap/IBD/SYS/global/security/li

b/tools/w3c_http.jar:/tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/install/lib:/tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS

/install/sharedlib:/oracle/client/10x_64/instantclient/ojdbc14.jar -u ADMIN_USR=J2EE_ADMIN -u XXXXXX -u ADMIN_GRP=SAP_J2EE_ADM

IN -u GUEST_USR=J2EE_GUEST -u GUEST_GRP=SAP_J2EE_GUEST -u ALL_GRP=Everyone -c CLIENT=001 -c COM_USR=SAPJSF -c XXXXXX -c ASHOST

=localhost -c SYSNR=$$ -a setup -p abap -f /tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/umconfig.properties is written to th

e logfile umconfigurator.log.

TRACE 2008-06-24 18:04:47.991

2008-06-24 18:04:47.990 FSPath(/usr/lib/jvm/java-1.4.2-ibm-1.4.2.9.x86_64/bin/java) done

WARNING 2008-06-24 18:04:47.996

CJSlibModule::writeWarning_impl()

Execution of the command "/usr/lib/jvm/java-1.4.2-ibm-1.4.2.9.x86_64/bin/java -classpath /tmp/sapinst_instdir/ERP/SYSTEM/ORA/C

ENTRAL/AS/install/sharedlib/launcher.jar -Xmx256m com.sap.engine.offline.OfflineToolStart com.sap.security.tools.UMConfigurato

rLoad /usr/sap/IBD/SYS/global/security/lib/tools/iaik_jce.jar:/usr/sap/IBD/SYS/global/security/lib/tools/iaik_jsse.jar:/usr/sa

p/IBD/SYS/global/security/lib/tools/iaik_smime.jar:/usr/sap/IBD/SYS/global/security/lib/tools/iaik_ssl.jar:/usr/sap/IBD/SYS/gl

obal/security/lib/tools/w3c_http.jar:/tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/install/lib:/tmp/sapinst_instdir/ERP/SYSTE

M/ORA/CENTRAL/AS/install/sharedlib:/oracle/client/10x_64/instantclient/ojdbc14.jar -u ADMIN_USR=J2EE_ADMIN -u XXXXXX -u ADMIN_

GRP=SAP_J2EE_ADMIN -u GUEST_USR=J2EE_GUEST -u GUEST_GRP=SAP_J2EE_GUEST -u ALL_GRP=Everyone -c CLIENT=001 -c COM_USR=SAPJSF -c

XXXXXX -c ASHOST=localhost -c SYSNR=$$ -a setup -p abap -f /tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/umconfig.properties"

finished with return code 2. Output:

java.lang.ClassNotFoundException: com.sap.security.tools.UMConfiguratorLoad

at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:691)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:600)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:578)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:79)

TRACE 2008-06-24 18:04:47.999

2008-06-24 18:04:47.998 FSPath(/usr/lib/jvm/java-1.4.2-ibm-1.4.2.9.x86_64/bin/java) done

TRACE 2008-06-24 18:04:47.999

2008-06-24 18:04:47.997 ChildApplication(/usr/lib/jvm/java-1.4.2-ibm-1.4.2.9.x86_64/bin/java).run(): 2. done.

TRACE 2008-06-24 18:04:48.000

2008-06-24 18:04:47.999 Java.run() done: 2

TRACE 2008-06-24 18:04:48.005

NWException thrown: nw.configError:

Java EE Engine configuration error. DIAGNOSIS: See output of logfile umconfigurator.log: '

java.lang.ClassNotFoundException: com.sap.security.tools.UMConfiguratorLoad

at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:691)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:600)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:578)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:79) '.

TRACE 2008-06-24 18:04:48.005

Function setMessageIdOfExceptionMessage: nw.configError

ERROR 2008-06-24 18:04:48.006

CJSlibModule::writeError_impl()

CJS-30059 Java EE Engine configuration error. DIAGNOSIS: See output of logfile umconfigurator.log: '

java.lang.ClassNotFoundException: com.sap.security.tools.UMConfiguratorLoad

at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:691)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:600)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:578)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:79) '.

TRACE 2008-06-24 18:04:48.7 [iaxxejsbas.hpp:483]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown unknown exception. Rethrowing.

TRACE 2008-06-24 18:04:48.054 [syuxctask.cpp:1382]

CSyTaskImpl::start(bool)

A child process has been started. Pid = 9234

TRACE 2008-06-24 18:04:48.772 [syuxctask.cpp:1382]

CSyTaskImpl::start(bool)

A child process has been started. Pid = 9235

ERROR 2008-06-24 18:04:50.665 [sixxcstepexecute.cpp:951]

FCO-00011 The step runUMConfigurator with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_C

I_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|4|0|NW_UME_Configuration|ind|ind|ind|ind|1|0|NW_

UME_Configuration_Doublestack|ind|ind|ind|ind|1|0|runUMConfigurator was executed with status ERROR ( Last error reported by th

e step :Java EE Engine configuration error. DIAGNOSIS: See output of logfile umconfigurator.log: '

java.lang.ClassNotFoundException: com.sap.security.tools.UMConfiguratorLoad

at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:691)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:600)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:578)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:79) '.).

TRACE 2008-06-24 18:04:50.703 [iaxxgenimp.cpp:752]

CGuiEngineImp::showMessageBox

<html> <head> </head> <body> <p> An error occurred while processing service SAP ERP 6.0 Support Release 3 > SAP Systems > Orac

le > Central System > Central System( Last error reported by the step :Java EE Engine configuration error. DIAGNOSIS: See outp

ut of logfile umconfigurator.log: '

java.lang.ClassNotFoundException: com.sap.security.tools.UMConfiguratorLoad

at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:691)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:600)

at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:578)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:79) '.). You may now </p> <ul> <li> choose <i>Re

try</i> to repeat the current step. </li> <li> choose <i>View Log</i> to get more information about the error. </li> <li> stop

the task and continue with it later. </li> </ul> <p> Log files are written to /tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS.

</p> </body></html>

TRACE 2008-06-24 18:04:50.703 [iaxxgenimp.cpp:1255]

CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

[Former Member]

Hi

I suspect the problem is probably ABAP client does not allow the creation of SAPJSF user, please create the user manually as described in the following link

http://help.sap.com/saphelp_nw04/helpdata/en/8f/67d27676ace84080964d4c4223bb3c/frameset.htm

Please run sapinst again..

Check the notes 748195 also...

Since you have created SAPJSF user manually and assigend the role SAP_BC_JSF_COMMUNICATION to this user, you may skip this step by using the following

./sapinst SAPINST_SKIP_ERRORSTEP=true

Regards

Seshu

[Former Member]

Hello,

check the note

Note 1108852 - SAP NetWeaver 7.0 / Business Suite 2005 SR3: Windows

[Former Member]

Hi Felipe,

I think this is related to security issue of the user. Please check the security status and get back to us.

Regards,

Anil