Java: UNKNOWN getting at Starting Installation stage for EP7.0 DI installat

[Former Member]

Hi,

I am Installing EP7.0 Dialog Installation on new host. I am getting Java: UNKNOWN error in starting Instance phase. Already I have installed a new DI on another box for same CI without this issue. Both boxes are same config and memory parameters..

OS solaris

DB: Oracle

Here is the error from sapinst log

****************************************************************

TRACE 2008-06-19 15:06:27.843

2008-06-19 15:06:27.842 NWInstance.isAlwaysUnicode() done: false

TRACE 2008-06-19 15:06:27.845

2008-06-19 15:06:27.844 NWInstance.isAlwaysUnicode() done: false

TRACE 2008-06-19 15:06:27.925

2008-06-19 15:06:27.924 NWInstance.getMyName() done: sctpitsun204_EPQ_12

TRACE 2008-06-19 15:06:27.927

2008-06-19 15:06:27.926 NWDialogInstance._getRunningState() done: UNKNOWN

TRACE 2008-06-19 15:06:27.929

2008-06-19 15:06:27.928 NWDialogInstance.isJavaRunning() done: UNKNOWN

TRACE 2008-06-19 15:06:27.933

2008-06-19 15:06:27.932 NWDIState(NWDialogInstanceInstall(EPQ/J12/sctpitsun204), 1201, 30, undefined, UNKNOWN, undefined)

TRACE 2008-06-19 15:06:27.936

2008-06-19 15:06:27.935 NWInstState(NWDialogInstanceInstall(EPQ/J12/sctpitsun204), 1201, 30, undefined)

TRACE 2008-06-19 15:06:27.938

2008-06-19 15:06:27.937 NWInstState() done

TRACE 2008-06-19 15:06:27.940

2008-06-19 15:06:27.939 NWDIState() done

TRACE 2008-06-19 15:06:27.942

2008-06-19 15:06:27.941 NWDialogInstance.getRunningState() done: Java: UNKNOWN

TRACE 2008-06-19 15:06:27.945

2008-06-19 15:06:27.943 NWDIState.assertStateProgress(Java: UNKNOWN)

TRACE 2008-06-19 15:06:27.947

2008-06-19 15:06:27.946 NWDIState._assertABAPStateProgress(undefined, undefined)

TRACE 2008-06-19 15:06:27.949

2008-06-19 15:06:27.948 NWDIState._assertABAPStateProgress() done

TRACE 2008-06-19 15:06:27.951

2008-06-19 15:06:27.950 NWDIState._assertJavaStateProgress(UNKNOWN, UNKNOWN)

TRACE 2008-06-19 15:06:27.954

2008-06-19 15:06:27.952 NWDIState._assertABAPStateProgress() done

TRACE 2008-06-19 15:06:27.955

2008-06-19 15:06:27.954 NWDIState.unbalancedStates()

TRACE 2008-06-19 15:06:27.958

2008-06-19 15:06:27.956 NWDIState.unbalancedStates() done: false

TRACE 2008-06-19 15:06:27.960

2008-06-19 15:06:27.958 NWDIState.assertStateProgress() done

TRACE 2008-06-19 15:06:27.962

2008-06-19 15:06:27.960 NWInstState.getElapsedString()

TRACE 2008-06-19 15:06:27.964

2008-06-19 15:06:27.963 NWInstState.getElapsedString() done: 20:00

TRACE 2008-06-19 15:06:27.966

2008-06-19 15:06:27.965 NWDIState.isRunning()

TRACE 2008-06-19 15:06:27.968

2008-06-19 15:06:27.967 NWDIState.isRunning() done: false

TRACE 2008-06-19 15:06:27.970

2008-06-19 15:06:27.969 NWDIState.assertTimeout()

TRACE 2008-06-19 15:06:27.972

2008-06-19 15:06:27.971 NWDialogInstance.getMaxWaitTime(true)

TRACE 2008-06-19 15:06:27.974

2008-06-19 15:06:27.973 NWDialogInstance.getMaxWaitTime() done: 1200

TRACE 2008-06-19 15:06:27.976

2008-06-19 15:06:27.975 NWDIState.assertJavaTimeout(1200)

TRACE 2008-06-19 15:06:27.979

2008-06-19 15:06:27.977 NWInstState.getElapsedString()

TRACE 2008-06-19 15:06:27.981

2008-06-19 15:06:27.980 NWInstState.getElapsedString() done: 20:00

TRACE 2008-06-19 15:06:27.986

NWException thrown: nw.progress.waitingForStartJavaFailed:

Java processes of instance EPQ/J12 [Java: UNKNOWN] did not reach state PARTRUNNING after 20:00 minutes. Giving up.

TRACE 2008-06-19 15:06:27.986

Function setMessageIdOfExceptionMessage: nw.progress.waitingForStartJavaFailed

WARNING[E] 2008-06-19 15:06:27.988

CJSlibModule::writeError_impl()

CJS-30150 Java processes of instance EPQ/J12 [Java: UNKNOWN] did not reach state PARTRUNNING after 20:00 minutes. Giving up.

******************************************************************************************

I appriciate any responses.

Thanks

Sri.

[Former Member]

Hi,

Check JDK version and also check if there is enough page file size. Memory issues can occur due to insufficient page file size.

Rgds,

Soujanya

[former_member213865]

What is the version of jdk installed, there should be only one jdk version installed, which is recommended in the installation guide.

[Former Member]

it says , j2EE is trying to come up but some how dying during the startup. looks like memory exhaustion.

what's the status of dispatcher, is it also down aswell. please provide dev_server0 log

-durga