Service contract

[Former Member]

Hi Gurus,

we have created a Service contract with a wrong customer using the transaction VA41. and then all the process were completed. like invoicing etc. now it started hitting the revenue recongnition where we are forced to correct it.

how to change this document and the subsequent documents to the right customer.

please advise with steps. points will be given.

thanks,

anand k bagavatula

[former_member204513]

Hi Anand,

Please cancel or delete the susequent document for that service contract then you can able to change the customer in the service contract.

Cancel the Invoice>If delivery available then reverse the delivery In VL09>Delete the delivery>Delete the Sales order>Change the customer in Service contract in VA42.

I hope it will help you,

Regards,

Murali.