Credit memo in consignment process

[Former Member]

Dear all,

I am working on a consignment process. As soon as we receive a defective part from customer...we need to do send a new part and issue a credit memo. How do i create a credit memo and link the process.

Thanks,

Sruthi

[Former Member]

Hi Ram,

For you question follow below mentioned process

Consignment Return u2013 CR

1. The consignment return is sales process flow that represents faulty materials or the product consumed or sold by the consignee. This process should not be confused with the pick up of materials.

2. The consignee puts the faulty stock back into the consignment stock and requests either a credit note or free of charge subsequent delivery in return. It is to be noted that faulty items are not returned to main stock at the plant, instead they are returned to the consignment stock u2013 to make balanced inward and outward movement of stocks.

3. The sales document category is H and a returns document should always have different number range for the visibility of returned items.

4. It is also suggested to promote a special shipping condition for returns process that causes a special shipping point that can used only to process return deliveries. In addition to that, all returns documents can be made to have mandatory reference procedure from the billing document for a clear visibility. (M in case of reference from billing)

5. Do not forget to assign to reference document in the copying control rules and make sure you select the update document flow in the copying control rules.

6. sales document type u2013 CR; delivery type u2013 LR (though the actual stock is added to the consignment stock and not the actual stock in plant, the consignee will call to pick up the unused faulty goods and simply consume the rest of the material, and thus the consignment stock will physically increase); billing type (order related billing relevance in VOV7)u2013 RE ; item category u2013 KRN ; schedule line category u2013 D0 (no MRP and availability check required for stock returns as we are receiving stock back into our plant); movement type u2013 634; special stock indicator u2013 W

7. Transaction flow = VA01 (CR) u2013 VL01N (post goods receipt) u2013 VA02 (remove the billing block) u2013 VF01 (credit for returns)

8. It is suggested to have a billing block in order to check if the credit is authorized and valid. Thus assign the standard billing block is 08.

REgards,

Mallesh.

[Former Member]

Hi,

The process is Consignment Return:

Customer found that some goods are damaged or he not able to sold the goods he want to send it back. that you are creating this document.

Sales document type: KR

Item category: KRN

Shedule line category: D0

You will assign delivery document and billing to sales document. you will create return order, return delivery, return billing.

Your setting item category relevent for billing, returns, pricing, special stock.

Your setting schedule line item category: 634 movement type, NO availability NO TOR.

This will automatically create Credit Note.

Hope this will help.

Reward Point if helpful.

Thanks,

Raja

[Former Member]

Hello,

Consignment returns are used for when your customer wants to return goods to the consignment stock.Since the ownership of the goods is passed from the customer back to your company, the transaction is relevant for billing. In this case, the customer receives a credit memo for the returned goods.

When you create consignment returns in the standard version of the SAP R/3 System, the system automatically sets a billing block. Remove the billing block from the retrun order and create the credit memo.

Prase

[Former Member]

Hi;

For the consignment returns you may have to use the Order type Consignment Pick up, I think. Once you choose this Order type and complete the Cycle the Credit Memo would be generated.

Hope this helps.

Regards,

Mani