CTC retval is not 0 but 255

[Former Member]

Dear all,

During the installation of Solution Manager, in phase 44 of 47, i am receiving this error "CTC retval is not 0 but 255". I am unable to find the sapnotes for these. The version of Solution Manager is 7.0 SR4 with NW 7.0 SR3 on solaris 10 x64 with oracle 10g database.

Can anyone tell me how to solve this.

Thanks

[Former Member]

Hello Anthony

During the installation of SAP I have the same problem like you.

In phase 44 of 47, i am receiving this error "CTC retval is not 0 but 255".

I set the PATH in env in root user like that:

PATH=/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin:/opt/sapstore/java/jdk1.6.0_06/jre/bin/java

JAVA_HOME=/opt/sapstore/java/jdk1.6.0_06/jre/bin/java

, but the same problem still occure.

Must be the system restarted after the change in PATH?

Can you please describe me, how you set your env or how to correct points of java.

Thank You.

Regards

Jakub Vaněk

[Former Member]

The problem is solved by pointing to the correct java.

[former_member185954]

i am glad it worked

[Former Member]

I have already tried this note but didnt work.

Can you tell me how to add location in PATH. i mean i have to write in any file or through command.

If i execute env with sidadm user it shows for path "

PATH=/oracle/SLM/102_64/bin:/usr/jdk/jdk1.5.0_12/bin:/home/slmadm:/usr/sap/SLM/SYS/exe/run:/usr/bin:.:/usr/ccs/bin:/usr/ucb

How to add this location in existing.

Thanks

[former_member185954]

Hello,

On AIX i would set the PATH using setenv command.

setenv PATH <path string>

eg.

setenv PATH /oracle/SLM/102_64/bin:/usr/jdk/jdk1.5.0_12/bin:/home/slmadm:/usr/sap/SLM/SYS/exe/run:/usr/bin:.:/usr/ccs/bin:/usr/ucb

Use google to find out the syntax for Solaris.

somtimes these error occur when the system picks up the Java version that it encounters in the first instance itself.

For example, here in your system PATH points first to the Orace/SLM/102_64/bin directory. If there is a java executable in that directory it will use that version.

However your SAP instance might need a different version.

Have you set JAVA_HOME manually, if not try setting that to the correct JDK as per the installation manual.

Regards,

Siddhesh

[Former Member]

This is here:

"

java.io.BufferedInputStream@1c92535

Jun 16, 2008 2:30:21 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Start Execution of Offline CTC TemplatInstaller

Jun 16, 2008 2:30:21 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Looking for initial Properties in file '../../../config/usagetypes.properties'

Jun 16, 2008 2:30:21 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Loading of initial Properties-File successful

Jun 16, 2008 2:30:21 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Selected Usages:SolManager:SolManager Java

PerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.path

Jun 16, 2008 2:30:22 PM ...ProviderFactory.initalize(Context)_1! [Thread[main,5,main]] Info:

Jun 16, 2008 2:30:22 PM ...rovider(ConfigurationProviderFactory) [Thread[main,5,main]] Info: !BrokerRegistry.register!ConfigManagerProvider

Jun 16, 2008 2:30:22 PM ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'

Jun 16, 2008 2:30:22 PM ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'

Jun 16, 2008 2:30:22 PM ...DataModelRepository.registerExtension [Thread[main,5,main]] Path: entering 'registerExtension'

Jun 16, 2008 2:30:22 PM ...DataModelRepository.registerExtension [Thread[main,5,main]] Info: registering extensions for 'http://www.sap.com/ctc/configurationmanager'

Jun 16, 2008 2:30:22 PM ...onControllerImpl.startUpProcessEngine [Thread[main,5,main]] Path: entering 'startUpProcessEngine'

Jun 16, 2008 2:30:22 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Processes size:10

Jun 16, 2008 2:30:22 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Info: Root Process for Execute AI1

Jun 16, 2008 2:30:22 PM com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Start Execution of Offline CTC TemplatInstaller

Jun 16, 2008 2:30:22 PM com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Looking for additional Properties in file '../templateconfigurator.properties'

Jun 16, 2008 2:30:22 PM com.sap.tc.lm.ctc.PropertyLoader [Thread[main,5,main]] Info: Loading of additional Properties-File successful

Jun 16, 2008 2:30:22 PM ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: entering 'execute'

Jun 16, 2008 2:30:22 PM ...ile.CULServiceReadProfileImpl.execute [Thread[main,5,main]] Path: args = input message: CTC

Jun 16, 2008 2:30:22 PM ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'

Jun 16, 2008 2:30:22 PM ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating ok

Jun 16, 2008 2:30:22 PM ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: entering 'validate'

Jun 16, 2008 2:30:22 PM ...vice.validation.XMLValidator.validate [Thread[main,5,main]] Path: validating ok

Jun 16, 2008 2:30:22 PM ...l.BrokerWriteProfileImpl.writeProfile [Thread[main,5,main]] Path: Entering method

Jun 16, 2008 2:30:22 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5,main]] Error:

"

Thanks

[former_member185954]

Hello,

The following seems to be a problem:

>> PerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.path

Add the /sapmnt/<SID>/exe path to your System's PATH variable and i think this problem should go away.

Regards,

Siddhesh

[Former Member]

Try out this note

Note 1094628 - Error in step Call OfflineCTC from SAPInst 7.0 SR3

[Former Member]

can you explain how to check. But i can login through http://hostname:50000/. the java instance is started. and this is the 44th phase out of 47.

Thanks

[former_member185954]

Hello,

this mostly looks like a environment issue.

Can you post the : LaunchOfflinectc.sh.log

Regards,

Siddhesh

[former_member185954]

Hello,

Can you post the sapinst.log ?

Regards,

Siddhesh

[Former Member]

this is more than 6 mb file but the last 20 lines are here.

" }

env.setWorkingDirectory(ctcDirFs.getNode());

env.setEnvironmentVariable(new Property("JAVA_HOME", nw.getJavaHome().toString()));

installer.writeTrace("For the Offline CTC Call, JAVA_HOME is set to " + env.getEnvironmentVariable("JAVA_HOME"));

app.setEnvironment(env);

var retval = app.run([], true);

ASSERT(arguments.callee, retval == 0, "CTC retval is not 0 but " + retval);

installer.writeTrace("CTC has been called in Offline Mode.");

}

CTC retval is not 0 but 255.).

INFO 2008-06-16 11:24:23.100

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|6|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|callOfflineCTC".

INFO 2008-06-16 11:24:30.326

Creating file /tmp/sapinst_instdir/.lastInstallationLocation.

INFO 2008-06-16 11:24:30.864

Creating file /tmp/sapinst_instdir/SOLMAN/SYSTEM/ORA/CENTRAL/AS/__instana_tmp.xml.

"

Thanks

[Former Member]

Check whether ur Java is working or not...CTC is the Template Installer and Java must be up for that.

Please check the Java Instance.