Gap analysis

[Former Member]

Hello Friends,

What is gap analysis?

Can someone give a specific example for gap analysis.

Thank you

[Former Member]

Tarun,

Gap analysis is the study of the differences between two different information systems or applications (ex; existing system or legacy system with Client and new is SAP), often for the purpose of determining how to get from one state to a new state. A gap is sometimes spoken of as "the space between where we are and where we want to be." Gap analysis is undertaken as a means of bridging that space.

Actual gap analysis is time consuming and it plays vital role in blue print stage.

The Gaps can differ from company to company. Most commonly, however, missing functionality is industry-specific.

Examples

In customer master data the client requirement needs legacy customer number which can be solved with User exit.

In sales order we need customer Phone number, we can use user exit

If client want new field in customer master like nearest fire station.

GAP analysis is done in Blue Print stage. It aims to understand what can be done with the standard SAP and how the client actually wants a particular scenario to be processed.

It’s an understanding of the GAP between the actual & required scenarios.

Tthe difference between agreed work and completed work is GAP Analysis.

E.g.: To Fill This Gap, We Use The Enhancements,These Enhancements Divided Into Exits, Like User exits, Field Exits Screen Exits & Menu Exits.These Enhancements are used to update the standard program in its Respective Business Transactions, Used as a Gateway to Meet the Client Requirements.

Regards

[Former Member]

Hi Tarun,

Gap analysis is

Formal means to identify and correct gaps between desired levels and actual levels of performance

Used by organizations to analyze certain processes of any division of their company

Gaps are indicators of corrective action and improvements

The marketing research team of Parasuraman, Zeithamel, and Berry created this service quality measuring tool in 1988

Has been used in a wide range of studies including fields such as health care, banking, appliance repair, and many other professions

Five Gaps include

Customer expectations vs. managerial perceptions

Manageru2019s expectations of quality vs. quality specs

Communication with customer at point of service or sale

Service delivery vs. communication

Perceived services vs. expected services

SERVQUAL is not a measurement to compare and rank separate companies but only to provide a measure for managers to determine actions needed in their own services

For info regarding Gap analysis U can Google it by name SERQUAL.

Hope this will help you.

Reward point if helpful.

Thanks,

Raja

[Lakshmipathi]

Dear Tarun

A through gap analysis will identify the gaps between how the business operates ad its needs against what the package can can't do. For each gap there will be one of three outcomes which must be recorded and actioned, GAP must be closed and customised software can be developed close the gap, GAP must be closed but software cannot be written therefore a workaround is required, GAP does not need to be closed.

In simple terms: Gap means small cracks. In SAP world. In information technology, gap analysis is the study of the differences between two different information systems or applications( ex; existing system or legacy system with Client and new is SAP), often for the purpose of determining how to get from one state to a new state. A gap is sometimes spoken of as "the space between where we are and where we want to be." Gap analysis is undertaken as a means of bridging that space.

Actual gap analysis is time consuming and it plays vital role in blue print stage

thanks

G. Lakshmipathi

[Former Member]

Gap analysis is the study of the differences between two different information systems or applications, for example existing system or legacy system with client and new SAP system; often for the purpose of determining how to get from one state to a new state. A gap is sometimes spoken of as "the space between where we are and where we want to be."

Gap Analysis is undertaken as a means of bridging that space. It plays vital role in Business Blueprint [AS IS Process] stage.

A through Gap Analysis will identify the gaps between how the business operates and its needs against what the package can or can't do. For each gap there will be one of three outcomes which must be recorded and actioned,

1. GAP must be closed and customized software can be developed

2. GAP must be closed but software cannot be written therefore a workaround is required

3. GAP does not need to be closed.

As an example,

I) Client requirements: one specific automatic storage location for each material

Solution: In picking automatic process, SAP can handle one type of storage location for each material. Therefore storage location will be manually changed.

GAPS: None

II) Client requirements:

client requirements: Promotion of free-goods 'Buy one get 2 different products free'

GAPS: configuration not possible in standard SAP.

Client wants Gaps to be closed. So this is done through modifications in SAP program.