APO GATP Backorder processing -- SO's in R/3 not updating -- CIF problem

[Former Member]

Issue: After executing backorder processing in APO, the update is stuck in CIF .. error (*"Inbound APOCLNT800: No IModel active for cat. Sale"*)

Note: I am able to create SO's in R/3 and getting commit from APO.

After Saving the SO's the SO's are transferred to APO ( I am able to see the SO's in product view - APO).

I wonder where is the IM not active

Appreciate your inputs

[Former Member · Accepted solution]

Hi kitkat,

If this is a test of a new functionality, you might just have an old blocked queue. Try deleting the blocked queue and then re-try the BOP.

If this is a new error for a BOP scenario that had been working previously, then check your deltareport. You may have an order in SCM that for whatever reason is no longer being handled by SCM. In this case, you only need to delete the order in SCM.

If these two tries don't work, then you need to start examining your CIFs to see if the product/location/sales ord/stock/ATP/etc etc are consistant with your expectations. Don't forget, in the case of a GATP using location/product substitution, you need to ensure that all possible data that would be needed by BOP is being properly CIFd across.

Best Regards,

DB49